New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 95 - VOCATIONAL REHABILITATION SERVICES PROGRAM OF THE COMMISSION FOR THE BLIND AND VISUALLY IMPAIRED
Subchapter 19 - CLIENT APPEAL RIGHTS
Section 10:95-19.2 - Appeal of vocational rehabilitation decision
Current through Register Vol. 56, No. 18, September 16, 2024
(a) Upon request for an administrative review, either in person or on the record, the Executive Director shall assign a supervisory employee to conduct the review. Neither the reviewer assigned this task for his or her immediate supervisor shall have had any direct part in the dispute under review. The assigned reviewer shall have current vocational rehabilitation experience and knowledge and shall conduct the review within 30 working days of the request for review.
(b) Upon receipt of a request for mediation, the Executive Director shall determine whether the Commission agrees to mediation and so notify the client within 10 days of receiving the request for mediation. If mediation is agreed to, the Executive Director shall forward the request to the Public Defender's Office of Dispute Settlement who shall conduct a mediation session within 30 working days of the request for mediation.
(c) The review or mediation session shall be held at a mutually convenient day and time between 9:00 A.M. and 5:00 P.M. Monday through Friday. The administrative review will be conducted at a regional or central office of the Commission. If the claimant is unable to arrange for transportation in order to be present at the review/mediation session, the Commission will make arrangements to provide transportation.
(d) The claimant shall be notified of the date, time and place of the review or mediation in advance of the session and will be advised of the right to representation by counsel, friend, Client Assistance Program (located in New Jersey Protection and Advocacy, Inc., at 1-800-922-7233), parent, guardian, self or other representative.
(e) All correspondence, recommendations, or scheduling of a session shall be in a medium accessible to the client.
(f) The claimant and his or her representative shall be given an opportunity for cross-examination and to present evidence and/or witnesses on his or her behalf during the administrative review and an opportunity to submit evidence and information at the mediation session.
(g) Within 30 days of completing an administrative review, the reviewer shall submit a written report of findings and recommendations to the Executive Director who shall make a decision in the matter.
(h) The Office of Dispute Settlement shall oversee and manage the mediation process. This shall include providing qualified and impartial mediators whose selection and conduct is guided by the "Model Standards of Conduct for Mediators" approved by the American Arbitration Association, the Litigation Section and the Dispute Resolution Section of the American Bar Association, and the Society of Professionals in Dispute Resolution. It is the role of the mediator to facilitate a voluntary resolution to the matter in dispute.