New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 88 - FAMILIES FIRST PROGRAM
Subchapter 5 - REPLACEMENT OF BENEFITS AND CARDS
Section 10:88-5.2 - Replacement of lost or stolen EBT cards
Current through Register Vol. 56, No. 18, September 16, 2024
(a) Replacement Families First cards shall be made available for pick up or placed in the mail within two business days from the date that the replacement request is made to the CWA.
(b) Each Families First payee will be allowed two free replacement cards. A replacement fee of $ 2.00 shall be collected from NJ SNAP or cash assistance recipients for the third and any subsequent replacement cards.
(c) The total fee for replacing a non-public assistance NJ SNAP recipient's card shall be deducted automatically from the NJ SNAP benefit account. The total fee shall be deducted from the cash benefit account for cash-only cases. For household's receiving both cash assistance and NJ SNAP benefits, the fee shall be attempted first against the NJ SNAP account. If there are insufficient funds in the NJ SNAP account to cover the replacement fee, the fee will be attempted against the cash account. If neither account has sufficient funds available to cover the replacement fee, the system will create a pending status for the fee and it will be deducted from the next available benefit.
(d) The CWA shall exempt the first card issued to a reopened case from the replacement fee by waiving the fee. In addition, individual waivers of the card replacement fee may be granted by the CWA for certain recipients based upon the client's level of incapacity or impairment. In the case of a stolen card, the fee shall be waived provided that there is a police report to document the theft of the card.
