New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 87 - NEW JERSEY SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (NJ SNAP) MANUAL
Subchapter 9 - CERTIFICATION-RELATED PROCEDURES
Section 10:87-9.9 - Credit adjustments to NJ SNAP benefit accounts
Universal Citation: NJ Admin Code 10:87-9.9
Current through Register Vol. 56, No. 18, September 16, 2024
(a) NJ SNAP benefits shall be returned to a participant in the form of a credit to the household's Families First account if a retailer overcharges the payee. The payee should report such an instance immediately to the EBT Customer Service Hotline which is available 24 hours a day, seven days a week.
1. A credit adjustment transaction shall be
provided only if a household timely reports such an overcharge to the EBT
Customer Service Hotline within 90 days of the transaction date and research
documents that an overcharge occurred.
2. If it has been determined that the
household was overcharged by a food retailer, then the refunded benefit will
appear as a credit in the amount that was overcharged.
3. If it has been determined that the
household was not overcharged by the retailer, the participant shall be
informed in writing and supporting documentation shall be provided as
applicable.
(b) Additional information concerning adjustments to a household's NJ SNAP account can be found at 10:88-3.8.
Disclaimer: These regulations may not be the most recent version. New Jersey may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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