New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 37J - PROGRAMS OF ASSERTIVE COMMUNITY TREATMENT
Subchapter 2 - PROGRAM OPERATION
Section 10:37J-2.8 - Staff requirements

Universal Citation: NJ Admin Code 10:37J-2.8

Current through Register Vol. 56, No. 18, September 16, 2024

(a) The PA shall employ sufficient numbers of qualified staff to provide required services as set forth in this chapter.

(b) The staff to consumer ratio on each team shall be no less than one full-time equivalent (FTE) to seven to nine consumers, excluding clerical and psychiatric staff.

(c) The PA shall assign an administrator who shall function as PACT director, devoting a minimum of 10 hours per week per team. The PACT director does not function as a member of the team, but is responsive to the team's needs in order to:

1. Provide or ensure that the team and team leader receive regular clinical supervision, which shall include, but not be limited to:
i. Conducting, on a monthly basis, individual, side-by-side sessions in which the supervisor accompanies an individual staff member to meet with persons served, family/significant others, and/or other service providers in regularly scheduled or crisis meetings. The purpose of these sessions is to assess the staff member's skill level, give feedback, model evidence-based recovery-oriented interventions, and/or have the staff person practice clinical interventions; and

ii. Holding, on a monthly basis, structured meetings with staff as a group to address issues that cannot be addressed during the daily, clinical, or treatment planning meetings or during the side-by-side sessions, to develop performance and training goals, and the teaching of specific interventions/skills;

2. Support the dynamic interaction and smooth functioning of the team;

3. Promote efficient and effective utilization of staff functions;

4. Coach team members in addressing conflicts that the team itself has been unable to resolve;

5. Interact with outside agencies, organizations, and systems around development and coordination of affiliation agreements and mutual service provision for consumers;

6. Advocate on behalf of the team for resources and support to enable the team to carry out its daily operations;

7. Attend a minimum of one triage meeting per team per week; and

8. On an ongoing basis, educate provider agency executive leadership or management about programmatic needs specific to the PACT model.

(d) Each PACT team shall, at a minimum, consist of the following staff. All staff shall be full time, unless otherwise noted below:

1. A licensed psychiatrist, who shall provide a minimum of 10 hours of psychiatric time, face-to-face with consumers and/or team members, each week for a caseload of 56 consumers, increased on a pro-rated basis for larger caseloads;

2. Two registered nurses who hold valid licenses in New Jersey and have a minimum of one year of experience working with individuals with serious and persistent mental illness;

3. Two clinicians who shall minimally hold a master's degree in a behavioral health science or counseling specialty from an accredited institution and have two years of post-bachelor's experience working with individuals with serious and persistent mental illness;

4. At least one dual disorder specialist who shall hold a bachelor's degree in a behavioral health field and have a minimum of two years of experience providing dual disorder services to individuals with co-occurring serious and persistent mental illness and substance abuse.
i. A dual disorder specialist shall hold the professional credentials required by the Alcohol and Drug Counselor Licensing and Certification Act, N.J.S.A. 45:2D-1 et seq.

ii. Dual disorder specialists (formerly called substance abuse specialists) who are currently employed by the PA on September 15, 2008 and who have the experience requirements specified in (d)4 above, but who do not hold a bachelor's degree, are exempt from the bachelor's degree requirement;

5. At least one rehabilitation, occupational, or vocational specialist who shall hold a bachelor's degree in a behavioral science from an accredited institution. This specialist shall have two years of experience in vocational assessment, job preparation, or individualized job placement and/or job coaching with individuals with serious and persistent mental illness;

6. At least two additional mental health specialists. The PA may determine the exact job titles for these specialists. At least one of the mental health specialists shall be a primary consumer.
i. Qualifications for the mental health specialist: These specialists shall meet, at a minimum, one of the following requirements:
(1) A master's degree in a behavioral health science from an accredited institution and one year experience in the provision of mental health services;

(2) A bachelor's degree in a behavioral health science from an accredited institution and two years experience in the provision of mental health services, except that:
(A) The primary consumer may substitute demonstrated volunteer or paid experience working with individuals with serious and persistent mental illness in lieu of a bachelor's degree;

(B) A primary consumer, who does not possess a bachelor's degree as required in this section for the mental health specialist position, shall be regarded as a full, professional member of the clinical team, function under the same job description as other mental health specialists, and receive salary parity;

(C) Two or more individuals may share the mental health specialist position, in which, as defined in this section, a consumer is employed; and

(D) Decisions regarding disclosure to consumer recipients of PACT services, their families, and significant others that a staff person is himself or herself a consumer shall respect the individual preference of that staff person, be clinically driven, and made in consultation with the PACT team; or

(3) An associate's degree in psychiatric rehabilitation and two years experience in the provision of mental health services; and

7. A full time secretary who functions as an integral member of the team. Duties shall include, but may not be limited to, managing consumer records/charts, operating and coordinating the management information system, maintaining accounting and budget records for consumers, performing receptionist activities, such as triaging calls and coordinating communication between the team and consumers.

(e) The PA shall designate one team member as team leader. The team leader may assume necessary supervisory and administrative responsibilities inherent in that role. The team leader shall:

1. Maintain constant communications with the PACT director around team functioning and service delivery;

2. Empower the team by modeling strong leadership and conveying the philosophy and principles of PACT;

3. Create a climate that supports the dynamic interaction and participatory process of the team and encourages the establishment of team identity;

4. Ensure an equal distribution of team responsibilities;

5. Keep the team focused to complete daily organizational meetings efficiently and effectively;

6. Coordinate data collection and review the completion of all documentation, including clinical assessments;

7. Assure proper utilization of equipment/resources;

8. Promote cross-training/education among various disciplines on the team;

9. Facilitate a productive decision-making process around consumer needs and the recovery planning process; and

10. Provide leadership to assure that monthly team issues meetings are conducted to discuss how the team is working collaboratively to better serve consumers (for example, conflict resolution, team cohesiveness and dynamic interaction).

(f) The team shall value the assessments and opinions of each team member and shall utilize this information in the team decision-making process.

(g) Clinical supervision shall be provided within the team by a master's level mental health professional.

(h) A critical feature of the PACT team's service delivery shall be the unified team approach, whereby multiple staff members with a diversity of skills comprehensively address each consumer's mental health, recovery, and life support needs.

(i) The PACT team shall conduct daily triage meetings, held at regularly scheduled times, which shall include a review of the treatments, services, recovery goals, and activities to be carried out on that day. The purpose of these meetings shall be to share information, plan work for the day, and plan a response to any immediate consumer(s) crises.

(j) Cases requiring more in-depth analysis and discussion among PACT team members shall be reviewed at clinical case review meetings, to be held at least once per month.

Disclaimer: These regulations may not be the most recent version. New Jersey may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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