New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 37A - LICENSED COMMUNITY RESIDENCES FOR ADULTS WITH MENTAL ILLNESSES
Subchapter 4 - CONSUMER SERVICES
Section 10:37A-4.1 - Intake policies and procedures
Current through Register Vol. 56, No. 18, September 16, 2024
(a) The PA shall develop and implement a written policy outlining an intake process that provides a basis for assessment of an applicant's eligibility for services, consistent with N.J.A.C. 10:37A-3 and this subchapter.
(b) All intake procedures shall be guided by a consumer's preferences and goals with regard to treatment and community living. The consumer's choices shall be documented in the assessment.
(c) PA staff shall conduct intake procedures in a manner that is culturally and linguistically appropriate to the consumer and that facilitates continuity of service.
(d) Intake procedures shall be designed to facilitate program participation at the earliest appropriate opportunity.
(e) Except for a consumer referred to the provider from a State psychiatric hospital, the PA shall conduct the intake procedure for a referred consumer within five business days of a vacancy in the PA's program.
(f) When a consumer has been referred from a State psychiatric hospital, the following procedures shall apply:
(g) The intake process shall include an orientation to the program and an explanation of the consumer's rights and grievance procedure. The PA shall also post the grievance procedure in a prominent location within the agency and provide copies of N.J.A.C. 10:37-4.5, Client rights, and 4.6, Client complaint/agency ombudsman procedure, to consumers upon request. Each consumer in a supervised housing unit is to be provided with a copy of N.J.A.C. 10:37A Appendix A, which delineates the consumer rights regarding discharge and exclusion from the facility, which shall be completed by staff to include the names, addresses, and phone numbers of the individuals appropriate to the region.
(h) The PA shall develop and implement a written procedure that requires a review of all intakes that result in a determination that a consumer does not meet the PA's admission criteria.