New Jersey Administrative Code
Title 10 - HUMAN SERVICES
Chapter 167D - LIFELINE CREDIT PROGRAM/TENANTS LIFELINE ASSISTANCE PROGRAM MANUAL
Subchapter 2 - ADMINISTRATIVE ORGANIZATION
Section 10:167D-2.3 - Agency controls
Universal Citation: NJ Admin Code 10:167D-2.3
Current through Register Vol. 56, No. 18, September 16, 2024
(a) The Commissioner shall establish operating policies to expedite the processing of applications and to assure the maximum possible compliance with the standards set forth in this manual.
(b) The Department has the responsibility for reviewing a sample of beneficiaries' case records to assure that eligibility determinations are consistent with State law and regulations. A quality control review of sample cases selected on a random basis shall include:
1. An analysis of the
beneficiary's case record, including the application, maintained by the Department;
2. A personal interview with the beneficiary or the beneficiary's
representative(s) to review eligibility information and documentation; and
3. Verification of eligibility factors through collateral
contacts.
(c) The Department is responsible for monitoring beneficiaries participating in the Lifeline Programs.
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