New Hampshire Code of Administrative Rules
Puc - Public Utilities Commission
Chapter Puc 2000 - COMPETITIVE ELECTRIC POWER SUPPLIER AND AGGREGATOR RULES
Part Puc 2004 - CONSUMER PROTECTION REQUIREMENTS
Section Puc 2004.16 - Transfer of Customers Resulting from Unexpected Cessation of CEPS Service

Universal Citation: NH Admin Rules Puc 2004.16

Current through Register No. 12, March 21, 2024

(a) In the event of suspension from regional market participation by ISO-NE or another event causing the CEPS to be unable to provide service to its customers within the state, the CEPS shall:

(1) Provide immediate notice to the commission describing the market suspension or other event and the effective time of the inability to provide service;

(2) Provide immediate notice to all customers describing the market suspension or other event and the effective time of the inability to provide service;

(3) Provide a copy of the notice sent to customers required in (2) above to the commission at the time it is delivered to customers;

(4) Reimburse the utility at its filed and approved tariffed rate for transferring the CEPS's customers to utility default service;

(5) Refund any outstanding deposits or prepayments to customers within 30 days of suspension by ISO-NE or the event which caused the CEPS to be unable to provide electricity to its customers within the state; and

(6) Pay reparations for customer losses if so ordered by the commission following a proceeding conducted in accordance with Puc 2005.

(b) Upon notification pursuant to (a)(1) above, the commission shall suspend the CEPS's registration for 60 days from the date of:

(1) The ISO-NE market suspension; or

(2) The event which caused the CEPS to be unable to provide electricity to its customers within the state.

(c) The commission shall restore the registration if within 60 days of suspension pursuant to (b) above the CEPs demonstrates:

(1) Proof of financial capitalization;

(2) ISO-NE financial requirements are satisfied;

(3) Reinstatement by ISO-NE as a market participant;

(4) Financial security is obtained pursuant to Puc 2003.03;

(5) All pending consumer complaints are resolved; and

(6) Financial obligations resulting from (a) above have been met.

(d) The commission shall terminate the CEPS's registration after 60 days of suspension if the requirements in (c)1-6 above are not satisfied.

(e) In the event there are unresolved consumer complaints after 60 days of suspension, the commission shall extend suspension of the registration for an additional 90 days while the remaining consumer complaints are resolved.

(f) The CEPS shall maintain adequate financial security as required by Puc 2003.03 during the period its registration is suspended pursuant to (b) above, and as extended pursuant to (e) above.

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