New Hampshire Code of Administrative Rules
Puc - Public Utilities Commission
Chapter Puc 1200 - UNIFORM ADMINISTRATION OF UTILITY CUSTOMER RELATIONS
Part Puc 1203 - SERVICE PROVISIONS
Section Puc 1203.12 - Disconnection of Service in Residential Tenant/Landlord Situations
Current through Register No. 12, March 21, 2024
(a) This section shall apply to:
(b) "Tenant," for purposes of this section, means a person who rents and occupies a room in a rooming house or a person who rents and occupies a dwelling unit, in a building or mobile home park owned by another, consisting of contiguous living, sleeping, kitchen and bathroom facilities for the exclusive use of that person and his or her household. "Tenant" specifically excludes a person who rents a unit for short-term, vacation, or recreation purposes.
(c) Except in the circumstances listed under (e) below, no utility shall disconnect service to a customer if any part of the service provided accrues to the benefit of one or more parties known by the utility to be residential tenant(s) as defined in (b) above, unless the utility gives written notice to those tenants pursuant to (d) below.
(d) Written notice of disconnection shall set forth:
(e) A utility may disconnect service without giving notice to tenants in the following circumstances:
(f) Immediately upon learning that a tenant has been erroneously disconnected without notice, the utility shall reconnect service at no cost to the tenant and shall proceed with proper notice pursuant to this section.
(g) Delivery of written notice shall be made on the tenants at least 10 calendar days in advance of the proposed disconnection in the following manner:
(h) The utility shall provide service to a tenant in the tenant's own name as customer of record if so requested and if the meter provides utility service to only that tenant, when known by the utility, subject to the terms and requirements of the utility's tariff and this chapter, without requiring the tenant to pay any part of the landlord's past due balance as a condition of receiving service.
#6245, eff 5-14-96; ss by #8075, INTERIM, eff 4-29-04, EXPIRES: 10-26-04; ss by #8192, eff 10-22-04; ss by #9990, eff 9-16-11