New Hampshire Code of Administrative Rules
Omb - Office of the Ombudsman in the Department of Health and Human Services
Chapter Omb 400 - OFFICE OF THE LONG-TERM CARE OMBUDSMAN
Part Omb 405 - INVESTIGATION OF COMPLAINTS
Section Omb 405.05 - Retaliation Prohibited
Current through Register No. 40, October 3, 2024
(a) Pursuant to RSA 161-F:15, RSA 151:21, VI retaliation, or the threat of retaliation, against any person or resident who has made a report or complaint with the OLTCO shall be prohibited.
(b) If staff or certified ombudsman volunteer representative (COVR) of the OLTCO believe they have been subjected to retaliation or threat of retaliation related to a complaint they investigated, they shall immediately inform the LTCO.
(c) Any resident, legal representative, or member of a resident's family who has been subjected to retaliation (e) If the LTCO determines that there is reason to believe retaliation occurred, the LTCO shall refer the situation to local law enforcement, the county attorney or the department of justice for possible action, in accordance with RSA 161-F:15, I.
(f) Pursuant to RSA 151:21, the LTCOR or COVR shall encourage and assist a resident to exercise his or her rights as a resident and as a citizen. The resident may voice grievances and recommend changes in policies and services to facility staff or outside representatives free from restraint, interferences, coercion, discrimination, or reprisal.
