New Hampshire Code of Administrative Rules
He - Department of Health and Human Services
Subtitle He-P - Former Division of Public Health Services
Chapter He-P 800 - RESIDENTIAL CARE AND HEALTH FACILITY RULES
Part He-P 819 - CASE MANAGEMENT AGENCIES
Section He-P 819.15 - Required Services
Universal Citation: NH Admin Rules He-P 819.15
Current through Register No. 40, October 3, 2024
(a) The licensee shall provide an administrator who:
(1) Is at
least 21 years of age;
(2) Has one
of the following combinations of education and experience:
a. A bachelor's degree from an accredited
institution in business or a health care field such as nursing or social work
and at least 2 years of related experience; or
b. Is a registered nurse (RN), licensed in
New Hampshire, with at least 2 years of related experience;
(3) Is responsible for the day to day
operation of the CMA services; and
(4) Hires staff necessary to assist in
maintaining regulatory compliance.
(b) Case managers shall be responsible:
(1) For the completion of an assessment that
includes a psychosocial history;
(2) For the development of a care plan in
conjunction with the client and their agent, if applicable;
(3) For the coordination of services
identified in the care plan and ensuring that providers hold all required
licenses or registrations, as applicable;
(4) For the monitoring of services to
determine that services identified in the care plan are provided according to
the timeframes and frequencies identified in the care plan and are meeting the
client's needs;
(5) To document
changes in a client's needs and to develop recommendations for changes in the
care plan as appropriate;
(6) For
conducting a risk assessment for any client whose condition, behavior or other
circumstances represent a risk to the individual, person(s) providing services
or others; and
(7) For documenting
all case management services provided and their outcomes.
(c) For reportable incidents, the licensee shall:
(1) Complete an investigation to
determine if abuse or neglect could have been a contributing factor to the
incident;
(2) Fax to 603-271-4968
or, if a fax machine is not available, convey by electronic mail to
hfa-licensing@dhhs.nh.gov, or regular mail, the following information to the
bureau of licensing and certification within 48 hours of a reportable incident:
a. The CMA name;
b. A description of the incident, including
identification of injuries, if applicable;
c. The name of the licensee(s) or personnel
involved in, witnessing, or responding to the reportable incident;
d. The name of the client(s) involved in or
witnessing the reportable incident;
e. The date and time of the reportable
incident;
f. The action taken in
direct response to the reportable incident, including any follow-up;
g. If medical intervention was required, by
whom, and the date and time;
h.
When the clients' guardian, agent, or personal representative, was
notified;
i. The signature of the
person reporting the reportable incident;
j. The date and time the client's licensed
practitioner was notified, if applicable; and
k. The date the CMA performed the
investigation required by (1) above;
(3) As soon as practicable, notify the
guardian, agent, or personal representative, and
(4) Notify the department with a written
report within 5 days describing the actions taken by personnel, the final
outcome or continuation of the reportable incident, and actions taken to
prevent a reoccurrence if it was not submitted in the initial report.
Disclaimer: These regulations may not be the most recent version. New Hampshire may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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