New Hampshire Code of Administrative Rules
He - Department of Health and Human Services
Subtitle He-P - Former Division of Public Health Services
Chapter He-P 3200 - SPECIAL SUPPLEMENTAL NUTRITION PROGRAM FOR WOMEN, INFANTS AND CHILDREN (WIC)
Part He-P 3205 - VENDOR PARTICIPATION
Section He-P 3205.04 - Vendor Training

(a) The department shall provide vendors with initial face-to-face training;

(b) At least one representative of the vendor shall participate in WIC program training annually as described in (d) below;

(c) Annual training by the department shall communicate changes in pertinent regulations, rules, and procedures and keep vendors informed of problems and suggestions to improve food delivery;

(d) Annual training shall be provided by the department in a variety of formats, including newsletters, videos, or train-the-trainer formats;

(e) At least one representative of the vendor shall participate in a face to face interactive training at least once every 3 years;

(f) At least one alternative date on which to attend face-to-face training shall be provided to vendors;

(g) The department and local agency shall be available for further vendor training and education as requested by the vendor or as deemed necessary as a result of vendor monitoring activities;

(h) The vendor shall notify the department and request additional training if, in the opinion of the owner or manager, vendor staff does not adequately understand WIC procedures; and

(i) Mandatory training shall be deemed necessary by the department as a result of repeated vendor violations or as a result of vendor monitoring activities.