New Hampshire Code of Administrative Rules
He - Department of Health and Human Services
Subtitle He-E - Former Division of Elderly and Adult Services
Chapter He-E 500 - SOCIAL SERVICES
Part He-E 502 - OLDER AMERICANS ACT SERVICES: TITLE IIIB - SUPPORTIVE SERVICES, TITLE IIIC1 AND C2 - NUTRITION PROGRAM POLICIES, AND TITLE IIID - DISEASE PREVENTION AND HEALTH PROMOTION SERVICES
Section He-E 502.13 - Wait Lists
Current through Register No. 40, October 3, 2024
(a) All services covered by He-E 502 shall be provided to the extent that funds, staff, and resources for this purpose are available.
(b) The contract agency shall maintain a wait list for Title III services when funding or resources are not available to provide the services, except that a wait list for Title III group educational or walk-in services shall not be required.
(c) The wait list shall be maintained for individuals:
(d) Each contract agency shall include the following information on its wait list:
(e) The contract agency shall prioritize each individual's standing on the wait list by determining the individual's urgency of need in the following order:
(f) When 2 or more individuals on the wait list have been assigned the same service priority, the individual served first will be the one with the earliest eligibility determination date.
(g) The individual may reserve the right to remove his or her name from the wait list at any time or apply for Title III services with another contract agency.
(h) When an individual is placed on the wait list, the contract agency shall notify the individual in writing and include the following information:
(i) Upon becoming aware of availability to provide a Title III service, the contract agency shall immediately call and send written notice to the individual requesting Title III services based on the priority outline in (e) above and, if appropriate, the assigned APS protective social worker.
(j) The individual shall respond to the contract agency within 10 business days of the date on the written notice, indicating whether or not they still wish to receive the Title III services.
(k) If the individual does not respond within 10 business days, the contract agency shall no longer be obligated to provide Title III services to that individual.
(l) The individual may make another request for Title III services in accordance with He-E 502.06 and 502.07.
(See Revision Note at part heading for He-E 502) #10530, eff 2-28-14