New Hampshire Code of Administrative Rules
He - Department of Health and Human Services
Subtitle He-E - Former Division of Elderly and Adult Services
Chapter He-E 500 - SOCIAL SERVICES
Part He-E 502 - OLDER AMERICANS ACT SERVICES: TITLE IIIB - SUPPORTIVE SERVICES, TITLE IIIC1 AND C2 - NUTRITION PROGRAM POLICIES, AND TITLE IIID - DISEASE PREVENTION AND HEALTH PROMOTION SERVICES
Section He-E 502.10 - Informal Resolution

(a) An individual who disagrees with an eligibility or termination determination as described in He-E 502.07 or He-E 502.09 may request an informal resolution of the decision, as follows:

(b) For individuals currently receiving services, Title III services shall continue during the informal resolution process until a decision is rendered.

(c) The BEAS bureau director, or designee, shall review the request in (a) above and provide a written notice to the individual, or his or her authorized representative, of the decision to maintain or change the original eligibility or termination decision, including the reason therefor.

(d) If the contract agency's or BEAS' decision is not upheld:

(e) If the contract agency or BEAS' decision is upheld, services for individuals currently receiving services shall end within 30 calendar days of the bureau director or designee's decision.

(f) Requesting an informal resolution shall not:

(g) An individual may appeal the decision of the bureau director or designee in (c) above, in accordance with He-C 200.