Current through Register No. 40, October 3, 2024
(a) For each
client, the assigned care coordinator shall:
(1) Meet with the client to complete the GPRA
survey;
(2) Ensure that the client
has had a clinical assessment and level of care recommendation completed within
the preceding 90 days, or if not:
a. Conduct
the assessment and make a level of care recommendation; or
b. Refer the client for an evaluation that
includes an assessment and a level of care recommendation;
(3) Complete a service plan, including types
of services, frequency of services, and the number of units of each
service;
(4) Present the client
with a choice of provider options based on the completed assessment and level
of care recommendations;
(5) Obtain
client signatures on any necessary consents;
(6) Issue electronic vouchers for appropriate
client-chosen providers;
(7)
Regularly review voucher utilization to determine whether services are being
utilized;
(8) On a monthly basis:
a. Contact the client, either face-to-face or
by telephone, to monitor progress, to address barriers and any additional
needs, and to ensure client satisfaction; and
b. Conduct a service plan review and update
the service plan as needed;
(9) On a quarterly basis, contact by phone,
by electronic means, or in person, all treatment, recovery support, or peer
recovery coaching providers and conduct a brief review of client
progress;
(10) Require the client
to complete a satisfaction questionnaire at one month, every 6 months
thereafter, and upon discharge; and
(11) Meet with the client to complete the
GPRA survey 6 months after enrollment in the ATR program and at the termination
of ATR services, which shall be when:
a. The
client or the service provider(s), or both, agree that the services are no
longer needed;
b. The client is no
longer eligible for the program;
c.
The client is unwilling to participate in the program; or
d. The client has not been in contact with
the care coordinator or a service provider for 60 days.
(b) Care coordinators shall comply
with all applicable privacy and confidentiality laws, rules, and
regulations.
(c) If the client
chooses to receive ATR services from the same provider that provides care
coordination for the client, the care coordinator shall require the client to
complete a "Waiver of Alternative Provider for ATR Services" form (August 2011)
.
The
amended version of this section by
New
Hampshire Register Volume 37, Number 32, eff.
7/21/2017 is not yet
available.
