New Hampshire Code of Administrative Rules
He - Department of Health and Human Services
Subtitle He-A - Former Office of Alcohol and Drug Abuse Prevention
Chapter He-A 300 - CERTIFICATION AND OPERATION OF ALCOHOL AND OTHER DRUG DISORDER TREATMENT PROGRAMS
Part He-A 304 - CERTIFICATION AND OPERATIONAL REQUIREMENTS FOR OPIOID TREATMENT PROGRAMS
Section He-A 304.09 - Administrative Remedies

Universal Citation: NH Admin Rules He-A 304.09

Current through Register No. 40, October 3, 2024

(a) The department shall impose administrative remedies for violations of He-A 304, including:

(1) Requiring a certificate holder to submit a POC; and

(2) Imposing a directed POC upon a certificate holder.

(b) When administrative remedies are imposed, the department shall provide a written notice, as applicable, which:

(1) Identifies each deficiency; and

(2) Identifies the specific remedy(s) that has been proposed.

(c) A POC shall be developed and enforced in the following manner:

(1) Upon receipt of a notice of deficiencies, the certificate holder shall submit a written POC for each item on the notice describing:
a. How the certificate holder intends to correct each deficiency;

b. What measures will be put in place, or what system changes will be made to ensure that the deficiency does not recur;

c. The date by which each deficiency shall be corrected; and

d. The position of the employee responsible for the corrective action;

(2) The certificate holder shall submit a written POC to the department within 21 days of the date on the letter that transmitted the notice of deficiencies unless the certificate holder requests, either verbally or in writing, and the department agrees, to extend that deadline, based on the following criteria:
a. The certificate holder demonstrates that he or she has made a good faith effort to develop and submit the POC within the 21 calendar day period but has been unable to do so; and

b. The department determines that the health, safety, or well-being of clients will not be jeopardized as a result of granting the extension;

(3) The department shall review each POC and accept each plan that:
a. Achieves compliance with He-A 304;

b. Addresses all deficiencies as cited in the notice of deficiencies;

c. Prevents a new violation of He-A 304 as a result of implementation of the POC; and

d. Specifies the date upon which the deficiencies will be corrected;

(4) If the POC is acceptable, the department shall issue a certification or provide written notification of acceptance of the POC, whichever is applicable;

(5) If the POC is not acceptable:
a. The department shall notify the certificate holder in writing of the reason for rejecting the POC;

b. The certificate holder shall develop and submit a revised POC within 14 days of the date of the written notification from the department that states the original POC was rejected unless, within the 14 day period, the certificate holder requests an extension, either verbally or in writing, and the department grants the extension, based on the following criteria:
1. The certificate holder demonstrates that he or she has made a good faith effort to develop and submit the POC within the 14 day period but has been unable to do so; and

2. The department determines that the health, safety, or well being of clients will not be jeopardized as a result of granting the extension;

c. The revised POC shall comply with (c) (1) above and be reviewed in accordance with (c) (3) above; and

d. If the revised POC is not acceptable to the department, or is not submitted within 14 days of the date of the written notification from the department that states the original POC was rejected, unless the department has granted an extension, the certificate holder shall be subject to a directed POC in accordance with (d) below;

(6) The department shall verify the implementation of any POC that has been submitted and accepted by:
a. Reviewing materials submitted by the certificate holder;

b. Conducting an on-site follow-up inspection; or

c. Reviewing compliance during the next renewal inspection;

(7) Verification of the implementation of any POC shall only occur after the date of completion specified by the certificate holder in the plan; and

(8) If the POC or revised POC has not been implemented by the completion date, at the time of the next inspection the certificate holder shall be issued a directed POC in accordance with (d) below.

(d) The department shall develop and impose a directed POC that specifies corrective actions for the certificate holder to implement when:

(1) As a result of an inspection or investigation, deficiencies were identified that require immediate corrective action to protect the health and safety of the clients or personnel;

(2) A revised POC is not submitted within 14 days of the written notification from the department or such other date as applicable if an extension was granted by the department; or

(3) A revised POC submitted by the certificate holder has not been accepted.

(e) If at the time of the next inspection the directed POC referenced in (d) above has not been implemented by the completion date stated in the directed POC, the department shall, as appropriate:

(1) Deny the application for a renewal of a certification; or

(2) Revoke the certification in accordance with He-A 304.10(b) .

(f) The department shall offer an opportunity for informal dispute resolution to any applicant or certificate holder who disagrees with a deficiency cited by the department, provided that the applicant or certificate holder submits a written request for an informal dispute resolution to the department.

(g) The informal dispute resolution shall be requested in writing by the applicant, certificate holder, or administrator no later than 14 days from the date the notice of deficiencies was issued by the department.

(h) The department shall change the notice of deficiencies if, based on the evidence presented, the notice of deficiencies is determined to be incorrect. The department shall provide a written notice to the applicant or certificate holder of the determination.

(i) The deadline to submit a POC in accordance with (c) (2) above shall not apply until the notice of the determination in (h) above has been provided to the applicant or certificate holder.

(j) An informal dispute resolution shall not be available for any applicant or certificate holder against whom the department has initiated action to suspend, revoke, deny, or refuse to issue or renew a certification.

#7496, eff 5-23-01; ss by #9476, eff 5-22-09 (from He-A 304.08)

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