New Hampshire Code of Administrative Rules
Frl - State Board of Registration of Funeral Directors and Embalmers
Chapter Frl 800 - CREMATORIES
Part Frl 801 - CREMATORY REGULATIONS
Section Frl 801.08 - Complaints and Investigations

Universal Citation: NH Admin Rules Frl 801.08

Current through Register No. 12, March 21, 2024

(a) Complaints alleging misconduct by licensees in violation of RSA 325-A or Frl 800 shall be in writing and filed at the board's offices in Concord, New Hampshire.

(b) A complaint shall contain the following information:

(1) The name, address, home and work telephone number of the complainant;

(2) The name and business address of the crematory against whom the complaint is directed;

(3) A description of the specific facts and circumstances which are believed to constitute professional misconduct; and

(4) The signature and date required by Frl 205.02(a).

(c) The board shall dismiss a complaint if:

(1) Taking the facts stated in the complaint are true, the complaint does not state a violation of RSA 325-A or Frl 800;

(2) The complaint fails to state sufficient information such that the board can identify the crematory against which the complaint is filed; or

(3) After investigation, the board determines that the complaint is unfounded.

(d) If the investigation finds violations of RSA 325-A or Frl 800, the owner shall be required to submit a corrective action plan in accordance with Frl 801.09(b).

(e) If the investigation finds violations of RSA 325-A or Frl 800, the crematory owner shall be subject to the relevant administrative fines, as listed in Frl 801.09(d) (2).

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