Nevada Administrative Code
Chapter 706B - TRANSPORTATION AUTHORITY
PRACTICE BEFORE NEVADA TRANSPORTATION AUTHORITY
Complaints
Section 706B.735 - Formal written complaints: General requirements
Universal Citation: NV Admin Code 706B.735
Current through September 16, 2024
1. A formal written complaint, other than a formal written complaint filed by an autonomous vehicle network company or broker pursuant to section 95 of this regulation, must:
(a) Clearly and concisely
state the grounds of the complaint and the facts constituting the alleged
wrongful acts or omissions;
(b) Be
accompanied by copies of all supporting documents, including, without
limitation, invoices, bills of lading, cancelled checks and statements of
account;
(c) Include the name and
address of the complainant and, if he or she is being represented by an
attorney or other authorized representative, the name, address and telephone
number of the attorney or authorized representative;
(d) Include the name of the autonomous
vehicle network company or broker against whom the complaint is being
made;
(e) Include the date of each
act or omission that is the subject of the complaint;
(f) Include the nature of the relief sought;
and
(g) Include the signature of
the complainant or the attorney or authorized representative of the
complainant.
2. The staff of the Authority shall maintain a record of each formal written complaint, including, without limitation:
(a)
Each pertinent fact relative to the origin, nature and basis of the
complaint;
(b) A description of
each action that the complainant has taken or attempted to take to resolve the
complaint;
(c) The response of the
autonomous vehicle network company or broker to the complaint, with copies of
supporting documents, if any; and
(d) Any other information the staff deems to
be relevant to the understanding and resolution of the complaint.
3. The staff of the Authority shall:
(a) Within 15 days after receiving a
formal written complaint, send a letter of acknowledgment to the
complainant.
(b) Within 20 days
after receiving a formal written complaint, send a copy of it to the autonomous
vehicle network company or broker against which the complaint is made and
require the autonomous vehicle network company or broker to file a response to
the complaint with the staff pursuant to section 90 of this
regulation.
Added to NAC by Nev. Transportation Auth. by R135-17AP, eff. 8/30/2018
section 14.37 of Assembly Bill No. 69, chapter 608, Statutes of Nevada 2017, at page 4472 (NRS 706B.080)
Disclaimer: These regulations may not be the most recent version. Nevada may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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