Nevada Administrative Code
Chapter 706 - Motor Carriers
REGULATION AND LICENSING OF MOTOR CARRIERS
Practice Before Nevada Transportation Authority
Section 706.3974 - Formal written complaints: General requirements
Universal Citation: NV Admin Code 706.3974
Current through September 16, 2024
1. A formal written complaint, other than a formal written complaint filed by a motor carrier or broker pursuant to NAC 706.398, must:
(a) Clearly and concisely
state the grounds of the complaint and the facts constituting the alleged
wrongful acts or omissions;
(b) Be
accompanied by copies of all supporting documents, such as invoices, bills of
lading, cancelled checks and statements of account;
(c) Include the name and address of the
complainant and, if he or she is being represented by an attorney or other
authorized representative, the name, address and telephone number of the
attorney or authorized representative;
(d) Include the name of the motor carrier or
broker against whom the complaint is being made;
(e) Include the date of each act or omission
that is the subject of the complaint;
(f) Include the nature of the relief sought;
and
(g) Include the signature of
the complainant or the attorney or authorized representative of the
complainant.
2. The staff of the Authority shall maintain a record of each formal written complaint, including, without limitation:
(a)
Each pertinent fact relative to the origin, nature and basis of the
complaint;
(b) A description of
each action that the complainant has taken or attempted to take to resolve the
complaint;
(c) The response of the
motor carrier or broker to the complaint, with copies of supporting documents,
if any; and
(d) Any other
information the staff deems to be relevant to the understanding and resolution
of the complaint.
3. The staff of the Authority shall:
(a) Within 15
days after receiving a formal written complaint, send a letter of
acknowledgment to the complainant.
(b) Within 20 days after receiving a formal
written complaint, send a copy of it to the motor carrier or broker against
which the complaint is made and require the motor carrier or broker to file a
response to the complaint with the staff pursuant to NAC 706.3975.
Added to NAC by Transportation Serv. Auth. by R071-98, eff. 10-28-98; A by R040-02, 9-20-2002
NRS 233B.050, 706.171, 706.286
Disclaimer: These regulations may not be the most recent version. Nevada may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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