Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS
Section 704.4205 - Contesting propriety of termination
Universal Citation: NV Admin Code 704.4205
Current through February 27, 2024
1. A customer whose service is terminated or is scheduled to be terminated by a utility may contact the Division to contest the propriety of the termination.
2. A statement of the provisions of subsection 1 must be set forth:
(a) In any
notice of termination issued pursuant to NAC 704.4165; or
(b) In a section of each telephone directory
issued by a utility. If this method is used, a reference to that section of the
directory must be included in the notice of termination.
3. The statement required by subsection 2 must be accompanied by:
(a) The mailing
address and telephone number of the office of the Division nearest the
customer;
(b) The statewide
toll-free telephone number of the Division;
(c) If a bill is in dispute, a statement that
the customer may be required by the utility to pay any disputed amount to the
utility pending resolution of the appeal, subject to a refund if the appeal is
successful;
(d) A statement that
special arrangements for the payment of any bill may be made if the customer is
unable to pay immediately the full amount of the bill; and
(e) A statement that a fee for reconnection
or a deposit, or both, may be collected if service is terminated and
subsequently restored.
Added to NAC by Pub. Service Comm'n, eff. 1-5-89
NRS 703.025, 704.210
Disclaimer: These regulations may not be the most recent version. Nevada may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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