Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS
Section 704.416 - Grounds for termination of service
Current through December 12, 2024
Except as otherwise provided in NAC 704.395 to 704.421, inclusive, a utility may terminate service to a customer without the consent of the customer, after giving any notice required by NAC 704.4165 and 704.417, for any of the following reasons:
1. Failure of the customer or any cosigner of the customer to pay a delinquent bill or any installment due on such a bill, including a bill for service received:
2. Failure of the customer or any guarantor of the customer to pay any required deposit or connection fee or any installment due on either.
3. Failure of the customer to pay toll charges appearing on the bill, except that if the customer files a complaint with the Division to dispute the toll charges and complies with the provisions of NAC 704.4151, the utility may not terminate local service under this subsection unless the Commission resolves the complaint against the customer.
4. Violation by the customer of any rule of the utility set forth in its tariff. As used in this subsection, "rule" means a provision that establishes the application of rates, charges and standards for service and is not included in a rate schedule.
Added to NAC by Pub. Service Comm'n, eff. 1-5-89; A by Pub. Utilities Comm'n by R059-02, 2-17-2005
NRS 703.025, 704.210
