Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS
Section 704.414 - Credit to account of customer
Universal Citation: NV Admin Code 704.414
Current through December 12, 2024
1. A utility shall, if it verifies that a credit is required under the provisions of this section, credit the account of a customer for incomplete calls, unanswered calls, wrong numbers, or poor quality of transmission.
2. The requirements of this section apply only to:
(a) IntraLATA toll calls;
and
(b) InterLATA toll calls for
which the utility is directed to allow a credit by the carrier or its
agent.
Added to NAC by Pub. Service Comm'n, eff. 1-5-89
NRS 703.025, 704.210
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