Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS
Section 704.4095 - Payment of deposit and connection fee

Universal Citation: NV Admin Code 704.4095

Current through February 27, 2024

1. A customer who pays a deposit or a connection fee, or both, may:

(a) Be required to pay the entire amount of the deposit and connection fee before service is provided; or

(b) Enter into an agreement with the utility for payment of the deposit and connection fee in installments if the customer's credit is satisfactory and the total amount of the deposit and connection fee:
(1) Exceeds $50; or

(2) Is less than $50, if the customer contacts the utility and indicates the existence of circumstances that would result in hardship if the customer were required to pay the deposit and connection fee in one installment.

2. If there is an agreement for payment in installments:

(a) The customer may be required to pay:
(1) An amount equal to at least one-third of the total amount of the deposit and connection fee, before service is provided;

(2) The remainder of the deposit and connection fee, in not more than two equal installments, not later than 30 and 60 days, respectively, after the date of the agreement; and

(3) Interest, at a rate set forth in the tariff of the utility, on any unpaid portion of the deposit or connection fee.

(b) The service of the customer may be terminated for a failure to pay any part of the deposit or connection fee as agreed and, in such a case, the customer may be required to pay the full amount of the deposit and connection fee, plus any other money owed the utility, before service is restored.

(c) Service to the customer may be terminated without any further notice if:
(1) The customer fails to pay any bill for service received or any part of the deposit or connection fee; and

(2) The agreement is in writing and contains a statement, in boldface type, of the right of termination.

(d) The customer must be informed of the provisions of this subsection at the time he or she enters into the agreement.

Added to NAC by Pub. Service Comm'n, eff. 1-5-89

NRS 703.025, 704.210

Disclaimer: These regulations may not be the most recent version. Nevada may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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