Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN TELECOMMUNICATION PROVIDERS
Section 704.409 - Deposit: Generally

Universal Citation: NV Admin Code 704.409

Current through December 12, 2024

1. A customer may be required to pay a deposit or the balance of a deposit if the customer has unsatisfactory credit or cannot establish credit in any other manner permitted by subsection 2 of NAC 704.4085 and:

(a) He or she has not previously paid a deposit;

(b) He or she has paid less than the full amount of the deposit otherwise required pursuant to subsection 4; or

(c) His or her deposit has been returned in whole or in part, applied to his or her account, or treated as part of a new deposit.

2. If a customer cannot establish credit in any other manner permitted by subsection 2 of NAC 704.4085 the utility may, for the purpose of determining whether the customer will be required to pay a deposit, consider:

(a) Whether the customer has been continuously employed by the same employer for at least 1 year;

(b) In the case of a customer who has recently been divorced or separated and is applying for service in his or her own name, the record of payment for any service previously furnished to his or her household; and

(c) Any other factor set forth in the tariff of the utility.

3. Any deposit paid by a customer must be paid in cash. Unless there is reason to believe that the customer has defrauded, is defrauding, or intends to defraud the utility, or other good cause exists, a deposit may be paid by mail.

4. The amount of any deposit required or held by a utility may not exceed:

(a) In the case of a customer with unsatisfactory credit for whom the utility can determine actual usage, twice the customer's average monthly bill for service, including toll service; or

(b) In any other case, $100 or an amount equal to twice the average estimated monthly bill for service, whichever is less.

Added to NAC by Pub. Service Comm'n, eff. 1-5-89; A by R143-13, eff. 10/24/2014

NRS 703.025, 704.210

Disclaimer: These regulations may not be the most recent version. Nevada may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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