Nevada Administrative Code
Chapter 704 - Regulation of Public Utilities Generally
RIGHTS AND OBLIGATIONS OF CUSTOMERS OF CERTAIN ELECTRIC AND GAS UTILITIES
Section 704.3425 - Visits for service and repair
Universal Citation: NV Admin Code 704.3425
Current through September 16, 2024
1. If a customer is required to be present at a location for a service or repair visit by a utility, the utility shall arrange with the customer, by mutual agreement:
(a) A 4-hour time span during which the visit
will be scheduled; or
(b) An
alternate method of entry to the location.
2. If a service or repair employee of the utility is unable to arrive at the customer's location during the time span scheduled with the customer pursuant to subsection 1, the utility shall use its best efforts to provide telephonic notice to the customer.
Added to NAC by Pub. Utilities Comm'n by R198-01, eff. 2-17-2005
NRS 703.025, 704.210
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