Nevada Administrative Code
Chapter 649 - Collection Agencies
CONDUCT OF BUSINESS
Section 649.280 - Approval of machine-derived form letters

1. All machine-derived form letters relating to debt that is past due must be submitted to the Commissioner for review during an examination or investigation or upon request by the Commissioner or a designee of the Commissioner.

2. A collection agency shall not use any machine-derived form letter that was found to be deficient or in violation of state or federal law during an examination or investigation until the deficiency or violation has been corrected. The corrected machine-derived form letter must be submitted to the Commissioner for review and written approval before use by the collection agency.

3. All machine-derived form letters, including a copy of each letter that has been returned as undeliverable along with the returned envelope or a record from a third-party delivery service evidencing the return, and any proof of mailing or proof of delivery are considered records for the purposes of NRS 649.335.

4. The Commissioner deems a 60-day notification to be a machine-derived form letter for the purposes of this section.