1. A
pharmacy which uses a computerized system to fill prescriptions shall adopt and
operate according to written policies and procedures of operation. The written
policies and procedures of operation must:
(a) Include a table of contents.
(b) Include a description of all procedures
of operation.
(c) Include a
description of the duties of each person employed by the pharmacy.
(d) Retain each amendment, addition, deletion
or other change to the policies and procedures of operation for at least 2
years after the change is made. Each such change must be signed or initialed by
the managing pharmacist and include the date on which he or she approved the
change.
(e) Require a pharmacist
employed by the pharmacy to review and approve the transmission of each
original or new prescription to the system before the transmission is
made.
(f) Provide that only persons
authorized by statute or regulation have access to the records of medication
maintained by the pharmacy pursuant to NAC 639.708 and other medical
information of patients.
(g) In
addition to the requirements of NAC 639.708, require the pharmacy to establish
a system by which a patient may receive counseling from a pharmacist by
telephone concerning a prescription filled for the patient at the pharmacy. The
system must document:
(1) The frequency of
telephone calls received from patients for counseling;
(2) The length of time it takes for a
pharmacist to respond to each telephone call received; and
(3) The number of telephone calls which never
received a response by a pharmacist.
2. A pharmacy which uses a computerized
system to fill prescriptions shall, at least annually, review its written
policies and procedures of operation and revise them if necessary.
3. A copy of the written policies and
procedures of operation adopted pursuant to this section must be retained at
the pharmacy. Upon request, the pharmacy shall provide to the Board a copy of
the written policies and procedures for inspection and review.
Added to NAC by Bd. of
Pharmacy, eff. 7-17-96
