Nebraska Administrative Code
Topic - PUBLIC EMPLOYEES RETIREMENT SYSTEMS
Title 303 - PUBLIC EMPLOYEES RETIREMENT BOARD
Chapter 9 - MISSING OR UNRESPONSIVE PARTICIPANTS AND BENEFICIARIES
Section 303-9-003 - Methods for Locating Missing or Unresponsive Participants

Universal Citation: 303 NE Admin Rules and Regs ch 9 ยง 003

Current through March 20, 2024

003.01 Prior to NPERS making a determination that a participant is missing, NPERS will have used routine methods of delivering notice to participants, such as first-class mail or electronic notification.

003.02 If the methods identified in subsection 003.01 fail to obtain the information necessary for a distribution or NPERS has reason to believe that a participant has failed to inform the agency of a change in address, then the participant will be considered missing and NPERS may undertake one or more of the following steps and procedures to locate a missing participant:

(a) certified mail;

(b) checking related plan records;

(c) checking with the designated plan beneficiary;

(d) using a letter forwarding service;

(e) Internet search tools;

(f) commercial locator services;

(g) credit reporting agencies; and,

(h) other reasonable search methods as determined by the Director.

003.03 NPERS is not obligated to take each of the steps listed in subsection 003.02 if one or more of the search methods are unsuccessful in locating a missing participant.

003.04 An unresponsive participant will be considered missing by NPERS if there is no knowledge on the part of NPERS that the participant is intentionally choosing to disregard the attempted notices or other disclosures sent by NPERS to the participant's last known residential or email addresses. NPERS staff may verify the intentions of the participant by attempting to contact the participant by phone call.

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