Nebraska Administrative Code
Topic - MOTOR VEHICLES, DEPARTMENT OF
Title 248 - NEBRASKA DEPARTMENT OF MOTOR VEHICLES
Chapter 1 - STANDARDS FOR AN INFORMAL DISPUTE SETTLEMENT PROCEDURE
Section 248-1-008 - AUDITS
Universal Citation: 248 NE Admin Rules and Regs ch 1 ยง 008
Current through September 17, 2024
008.01 Annual. The Mechanism shall have an audit conducted at least annually, to determine whether the Mechanism and its implementation are in compliance.
008.02 Contents. Each audit provided for in this section shall include at a minimum the following:
008.02A The warrantor's or
manufacturer's efforts to make consumers aware of the Mechanism's existence;
and
008.02B Analysis of a random
sample of disputes to determine the following:
008.02B1 Adequacy of the Mechanism's
complaint and other forms, investigation, mediation and follow-up efforts, and
other aspects of complaint handling; and
008.02B2 Accuracy of the Mechanism's
statistical compilations.
008.03 Auditors. Auditors shall be selected by Mechanism. No auditor maybe involved with the Mechanism as a warrantor, sponsor or member, or employee or agent thereof, other than for purposes of the audit.
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