Nebraska Administrative Code
Topic - HEALTH AND HUMAN SERVICES SYSTEM
Title 404 - DEVELOPMENTAL DISABILITIES SERVICES
Chapter 5 - CORE REQUIREMENTS FOR ALL CERTIFIED AND INDEPENDENT PROVIDERS OF SERVICES
Section 404-5-001 - PROVIDER SERVICE STANDARDS

Current through September 17, 2024

All certified agency providers and independent providers of services under Medicaid Home and Community Based Services waivers must meet requirements established by the Department of Health and Human Services in this.

001.01 Provider services are based on goals and needs identified in the participant's individual support plan (ISP). The provider must:

(A) Participate in the individual support planning team;

(B) Provide services in accordance with the participant's individual support plan (ISP);

(C) Prioritize the needs of the participant, such that:
(i) The participant is challenged to overcome barriers that result in the need for specialized services; and

(ii) The highest level of independence in all areas of community living is achieved;

(D) Develop strategies and supports that are:
(i) Based on prioritized needs;

(ii) Relevant to the individual support plan (ISP);

(iii) Functional;

(iv) Tailored to individual needs, and respectful of participant choice; and

(v) Documented in the individual support plan (ISP);

(E) Implement training and supports consistently in all settings, as the need arises and as opportunities occur;

(F) Encourage and reinforce incidental learning and appropriate behaviors;

(G) Provide activities and environments that facilitate acquisition of skills, appropriate behavior, greater independence, and personal choice;

(H) Accurately measure performance and modify training, supports, or both based on data and changes in the participant's circumstances; and

(I) Monitor service delivery and address needs as they occur. Participants with conditions that make further growth or development unlikely must receive training and supports designed to maintain skills and functioning and to prevent regression to the fullest extent possible.

001.02 NON-RESIDENTIAL LOCATION REQUIREMENTS. When a service is provided in a provider-controlled or operated setting outside of the participant's home, the provider must provide services in a facility or location that:

(A) Is architecturally designed to accommodate the needs of the participant being served;

(B) Is accessible to the participant, clean, in good repair, free from hazards, and free of rodents and insects;

(C) Is equipped to provide comfortable temperature and ventilation conditions;

(D) Has an operable telephone and emergency numbers available;

(E) Has toilet facilities that are clean and in working order;

(F) Has eating areas and equipment that are clean and in good repair;

(G) Is free from fire hazards and contains working smoke detectors;

(H) Has the furnace and water heater located safely;

(I) Ensures any firearms on site are in a locked unit and inaccessible to the participant;

(J) Has an area that is inaccessible to participants in which medications, harmful chemicals, and poisons are stored; and

(K) If it has household pets, keeps the necessary vaccinations current.

001.03 RESPITE PROVIDERS. In addition to general provider standards, providers of respite services must:

(A) Be 18 years old or older, if certified provider staff, and 19 or older if an Independent Provider;

(B) Hold a current certification in basic first aid and cardiopulmonary resuscitation (CPR);

(C) Agree to never leave a minor participant alone; and

(D) Prepare and serve any appropriate meals and snacks to meet the participant's dietary needs, as explained by the usual caregiver.

001.04 HOMEMAKER SERVICE PROVIDERS. In addition to general provider standards, providers of homemaker service must:

(A) Be 19 years old or older. If no provider age 19 or older is available and acceptable to the family, and the participant requests a younger provider, the Department may authorize a younger provider, considering the following:
(i) The capacity of the provider to meet the child's needs in the case of an emergency; and

(ii) Which of the homemaker tasks will be authorized;

(B) Exercise reasonable caution and care in the family's home and in the use of the family's equipment, appliances, and supplies;

(C) Have training or home experience in carrying out homemaker services;

(D) Provide any tools or equipment necessary to perform authorized tasks or duties, if the family does not provide them; and

(E) If he or she is less than 19 years old and not emancipated, have the service provider agreement signed by his or her parent or legal guardian.

001.05 HOME MODIFICATION PROVIDERS. In addition to general provider standards, providers of home modification service must:

(A) Comply with applicable local and state building codes;

(B) Be appropriately licensed or certified persons, when applicable;

(C) Ensure all products and materials installed conform to specifications, unless blemished or reused building materials are stated in the cost estimate and prior approval;

(D) Accept responsibility for repair of all surfaces including furniture, walls, floor covering, doors, woodwork and trim, exterior pavement and yards, and equipment and fixtures affected during the course of constructions, to original or better condition;

(E) Warranty all work, materials, and products for a minimum of one year;

(F) Ensure any and all subcontractors' work will conform to the terms and conditions of the home modification service contract;

(G) Accept sole responsibility for all work performed pursuant to the home modification service contract; and

(H) Have the service provider agreement signed by his or her parent or legal guardian, if the provider is less than 19 years old and not emancipated.

001.06 ASSESSMENTS. The provider must conduct assessments for each participant to obtain accurate and complete information related to the participant's history, preferences, strengths, abilities, and needed services. The assessments must be the basis of development of the individual support plan (ISP). Assessments, as assigned to the provider, must be completed for each participant within 30 calendar days of entry to services. At least annually, the assessments must be reviewed and updated to reflect the participant's current status.

001.07 INDIVIDUAL SUPPORT PLAN. The provider must participate in development of the annual individual support plan (ISP) and review the individual support plan (ISP), discussions, and decisions for accuracy. The provider must develop and implement programs and supports based on the individual support plan (ISP).

001.07(A) INDIVIDUAL SUPPORT PLAN TEAM PROCESS. The individual support plan (ISP) is developed through an individual support planning team process. The individual support planning team assigns responsibility for obtaining and providing services to meet the identified needs of the participant. The individual support planning team will get input from the participant and provider.

001.08 POSITIVE BEHAVIORAL SUPPORTS. In addressing the participant's behaviors, the provider must:

(A) Develop and implement policies and procedures that emphasize positive approaches directed towards maximizing the growth and development of each participant;

(B) Develop an assessment that defines the communicative function of the behavior for the participant and focuses on what purpose the identified behavior serves in the participant's life;

(C) Review the participant's day supports, residential supports, and other relevant data and incorporate it in the assessment process;

(D) Develop a plan for the participant that emphasizes positive meaningful activities and options that are inconsistent with the behavior targeted for change;

(E) Plan a meaningful day that has individualized supports for the participant;

(F) Document potential stressors and triggers that may lead to the participant experiencing a crisis. Once identified, there must be a comprehensive safety plan developed and implemented;

(G) Conduct meaningful and individualized data collection and data analysis that tracks the progress of the participant. The data must be presented in a useful manner and collected through a range of methods that are valid and meaningful for planning and evaluation efforts; and

(H) Utilize data analysis and progress to adjust services to meet the participant's needs.

001.09 NOTICE OF COSTS TO THE PARTICIPANT. The provider must develop and implement a system for notification to participants of any associated cost to the participant for services or items not funded by developmental disabilities services, and terms of payment. Written notice must be given to the participant before initiation of service and before any change, giving adequate time for the participant to respond to the notice. The notice must specify that participants will not be charged for services or items that are covered through other funding sources, including but not limited to, items necessary to provide habilitation and transportation related to habilitation.

001.10 HEALTH SERVICES. Unless otherwise assigned in the individual support plan (ISP), the provider must assist and support participants in obtaining health services and arrange for or assist the participant in obtaining evaluations consistent with his or her needs. Participant health services and evaluations include, but are not limited to:

(1) Physical exams;

(2) Dental services;

(3) Psychological services;

(4) Physical and occupational therapy;

(5) Speech therapy;

(6) Audiological services;

(7) Vision services;

(8) Nutrition therapy;

(9) A medical evaluation at the frequency determined appropriate by the participant's treating medical provider;

(10) A dental evaluation at the frequency determined appropriate by the participant's treating dental provider.

(11) Medication administration and monitoring;

(12) Medical services;

(13) Nutritional services;

(14) Health monitoring and supervision;

(15) Assistance with personal care;

(16) Personal health care and education;

(17) Exercise; and

(18) Other therapies.

001.10(A) OBSERVING AND REPORTING. Regardless of whether the provider has been assigned the responsibility of obtaining health services for the participant, the provider must observe, report, and respond to the participant's health status and physical conditions, in a timely and appropriate manner, as needed.

001.11 DISASTER PREPAREDNESS AND MANAGEMENT. The provider must establish and implement disaster preparedness plans and procedures to ensure that participants' care, safety, and well-being are provided and maintained during and following instances of natural or other disasters, disease outbreaks, or other similar situations. These plans and procedures must address and delineate:

(A) How the provider will maintain the proper identification of each participant to ensure that care coincides with the participant's needs;

(B) How the provider will move participants to points of safety or provide other means of protection when all or part of the building is damaged or uninhabitable due to natural or other disaster;

(C) How the provider will protect participants during the threat of exposure to the ingestion, absorption, or inhalation of hazardous substances or materials;

(D) How the provider will provide food, water, medicine, medical supplies, and other necessary items for care in the event of a natural or other disaster; and

(E) How the provider will provide for the comfort, safety, and well-being of participants served in the event of 24 or more consecutive hours of:
(i) Electrical or gas outage;

(ii) Heating, cooling, or sewer system failure; or

(iii) Loss or contamination of water supply.

Disclaimer: These regulations may not be the most recent version. Nebraska may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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