Current through September 17, 2024
To provide adequate protection to consumers and to be in
compliance with state statutes, all respite care services must meet the
following requirements:
010.01
LICENSEE. The licensee must determine, implement, and
monitor policies to assure that the service is administered and managed
appropriately. The licensee's responsibilities include:
(A) Maintain the respite care service's
compliance with all applicable state statutes and relevant rules and
regulations;
(B) Ensure the quality
of all services and care provided to consumers, whether furnished by the
respite care service staff or through contract with the respite care
service;
(C) Ensuring consumers are
provided with a stable and supportive environment, through respect for the
rights of consumers and responsiveness to consumer needs;
(D) Ensuring that staff levels are sufficient
to meet the consumers' needs;
(E)
Monitoring policies and procedures to assure the appropriate administration and
management of the respite care service; and
(F) Designating an administrator who is
responsible for the day to day management of the respite care service and
defining the duties and responsibilities of the Administrator in
writing.
010.02
ADMINISTRATOR. The licensee must designate an
administrator and a backup administrator to be in charge of the day-to-day
operation of the respite care service. In a freestanding respite care service
site, the administrator or backup administrator must be onsite during the hours
of operation. The administrator is responsible for planning, organizing, and
directing the day to day operation of the respite care service. The
administrator must report all matters related to the maintenance, operation,
and management of the respite care service and be directly responsible to the
licensee or to the person, or persons, delegated governing authority by the
licensee. The administrator's responsibilities include:
(A) Being responsible for the respite care
service's compliance with rules and regulations;
(B) Being responsible for the respite care
service's promotion of consumer self-direction and participation in decisions
which incorporate independence, individuality, privacy, and dignity;
(C) Maintaining sufficient number of staff
with appropriate training and skills to meet consumers' needs as defined in the
consumer's agreement of participation and service plan;
(D) Providing written personnel policies, job
descriptions, and current service policies and procedures all of which are
consistent with prevailing professional and practice standards and that are
made available to all personnel;
(E) Maintaining personnel and administrative
records;
(F) Providing orientation
for new staff, schedule in-service education programs and opportunities for
continuing education for the staff;
(G) Designating a backup administrator to act
in the administrator's absence who must be responsible for and accountable for
management of the respite care service;
(H) Monitoring that agreements of
participation and service plans are established, implemented, and revised, as
necessary, to meet the consumers' needs;
(I) Monitoring staff, including contracted
staff, identify and review incidents and accidents, consumer complaints and
concerns, patterns and trends in overall operation such as provisions of
consumer care, treatment and service, and take action to alleviate problems and
prevent recurrence;
(J) Developing
procedures that require the reporting of any evidence of abuse, neglect or
exploitation of any consumer served by the respite care service in accordance
with Neb. Rev. Stat. §
28-372 of the Adult Protective
Services Act or in the case of a person under the age of 18, in accordance with
Neb. Rev. Stat. §
28-711;
(K) Ensuring an investigation is completed on
suspected abuse, neglect, exploitation, or misappropriation of money or
property and take action to prevent recurrence until the investigation is
completed;
(L) Ensuring written
policies, procedures and forms are individualized for the respite care service
and contain effective dates and revisions dates;
(M) Ensuring the respite care service
maintains a copy of all active policies, procedures and forms which are
available for staff use; and
(N)
Ensuring the respite care service maintains a copy of all inactive policies,
procedures and forms for a minimum of 7 years after the document becomes
inactive.
010.03
STAFF REQUIREMENTS. A sufficient number of staff with
the required training and skills necessary to meet the consumers' requirements
for assistance or provision of personal care, activities of daily living,
health maintenance activities, supervision, and support health and safety must
be maintained. Care to consumers must be provided in a safe and timely manner.
010.03(A)
EMPLOYMENT
ELIGIBILITY. Each licensee must maintain evidence of the
following:
010.03(A)(i)
CRIMINAL
BACKGROUND CHECKS. Complete pre-employment criminal background
checks are done on each direct care staff member through a governmental law
enforcement agency or a private entity that maintains criminal background
information.
010.03(A)(ii)
REGISTRY CHECKS. A check is completed for each direct
care staff for adverse findings on the following Nebraska registries:
(1) Nurse Aide Registry;
(2) Adult Protective Services Central
Registry;
(3) Central Register of
Child Protection Cases; and
(4) Sex
Offender Registry.
010.03(A)(iii)
HIRING
DECISIONS. The licensee must:
(1)
Determine how to use the criminal background and registry information, except
for the Sex Offender Registry and Nurse Aide Registry, in making hiring
decisions;
(2) Decide whether
employment can begin prior to receiving the criminal background and registry
information; and
(3) Document any
decision to hire a person with a criminal background or adverse registry
findings, except for the Sex Offender Registry and the Nurse Aide Registry. The
documentation must include the basis for the decision and how it will not pose
a threat to consumer safety or consumer property.
010.03(A)(iv)
ADVERSE
FINDINGS. The licensee must not employ a person with adverse
findings on the Sex Offender Registry or on the Nurse Aide Registry regarding
consumer abuse, neglect, or misappropriation of property.
010.03(A)(v)
HEALTH
STATUS. Written policies and procedures must be implemented and
revised, as necessary, regarding the health status of staff to prevent
transmission of disease to consumers. The licensee:
(1) Must complete a health screening for each
staff person prior to the staff person having contact with or providing direct
care, treatment, or services for consumers; and
(2) May, in its discretion, based on the
health screening, require a staff person to have a physical
examination.
010.03(B)
STAFF
TRAINING. The licensee must provide staff with sufficient training
to meet consumer needs for care.
010.03(B)(i)
ORIENTATION. The licensee must provide staff with
orientation prior to staff having direct responsibility for care and services
to consumers. The training must include:
(1)
Job duties and responsibilities;
(2) Consumer rights;
(3) Consumer service agreements;
(4) Infection control practices including
hand washing techniques, personal hygiene, and disposal of infectious
material;
(5) Information on any
physical and mental special care needs of the consumers;
(6) Emergency procedures and information
regarding advance directives;
(7)
Information on abuse, neglect, and misappropriation of money or property of a
consumer and reporting procedures; and
(8) Disaster preparedness plans.
010.03(B)(ii)
ONGOING
TRAINING. Ongoing in-services or continuing education for staff
must be provided. A record of such education must be maintained and include the
date of the training, the topic, and participants.
010.03(C)
EMPLOYMENT
RECORD. A current employment record must be maintained for each
staff person. The record must contain at a minimum, information on orientation,
in-services, employment eligibility information, and health history
screening.
010.03(D)
STAFFING RESOURCES. Written policies and procedures
must be implemented and revised, as necessary, to provide appropriate
supervision of consumers. Staffing resources and training must be sufficient to
meet the level of supervision and provision of care, treatment, and services
necessary to meet the consumers' needs and are provided in a safe and timely
manner. Services must meet the needs of the consumer and be provided in
accordance with instructions and directions from the caregiver.
010.03(D)(i)
SUPERVISION. The licensee must establish, implement,
and revised, as necessary, policies and procedures regarding appropriate
consumer supervision.
010.04
CONSUMER
RIGHTS. Consumer's rights must be protected and promoted. Written
policies and procedures must be implemented and revised, as necessary, to
ensure consumers are given the opportunity to exercise his or her rights. At a
minimum, each consumer must have the right to:
(A) Respectful and safe care by competent
personnel;
(B) Be free from abuse,
neglect, exploitation, and to be treated with dignity;
(C) Receive respite care services without
discrimination based upon race, color, religion, sex, age, ancestry, or
national origin;
(D)
Confidentiality of all records, communications, and personal
information;
(E) Be free of
chemical and physical restraints;
(F) Voice complaints or grievances and
suggest changes without fear of reprisal; and
(G) Be informed of changes in policies,
procedures, and charges for care, treatment, and services.
010.05
DESIGNEE AND CAREGIVER
RIGHTS. Each designee or caregiver must have the right to:
(A) Be informed of any changes in the respite
care service description as indicated in 175 NAC 15-010.07;
(B) Voice complaints without discrimination
or reprisal against themselves or the consumer and have those complaints
addressed;
(C) Be informed of
consumer and designee or caregiver rights during admittance; and
(D) Be informed of changes in policies,
procedures, and charges for care, treatment, and services.
010.06
DESIGNEE
RIGHTS. Each designee must have the right to formulate advance
directives and have the licensee comply with the directives unless the licensee
notifies the consumer or designee of an inability to do so as required by
law.
010.07
SERVICE
DESCRIPTION. A written description which explains the range of
respite care services that can be provided must be available to staff,
consumers, caregivers, designees, and members of the public. The description
must include the following:
(A) Goals and
objectives of the licensee;
(B)
Hours and days when care is provided;
(C) Description of the types of consumers to
be served, including age, sex, care needs, and any other relevant
characteristics;
(D) Composition of
staff and his or her qualifications;
(E) Job responsibilities of staff;
and
(F) The system used for the
reporting, investigating, and resolving allegations of consumer abuse, neglect,
and exploitation.
010.08
ADMISSION, EVALUATION, ASSESSMENT, AND DISCHARGE OF
CONSUMERS. Written policies and procedures must be implemented and
revised, as necessary, for consumer admission and discharge, consumer
evaluation, and development of a written, consumer-specific agreement of
participation and service plan. The plan must be developed with consumer or
designee participation.
010.08(A)
ADMISSION CRITERIA AND DECISIONS. The licensee must
have written criteria for admission that includes each level and components of
care, treatment and services provided. The decision to admit a consumer must be
is based upon the admission criteria and the capability to meet the identified
needs of the consumer.
010.08(B)
AGREEMENT OF PARTICIPATION. The license must develop
and have an agreement of participation with the consumer or designee. This
agreement must be updated, as needed, to ensure it meets the consumers' needs.
This agreement must meet the following requirements:
(i) The service to be provided within the
scope of the respite care service; and
(ii) The responsibilities of the consumer or
designee.
010.08(C)
SERVICE PLAN. The licensee must evaluate each
consumer, and when necessary have the consumer assessment by a licensed
professional of the appropriate discipline, and must have a written service
plan which identifies how care, treatment, and services are to be provided to
the consumer by the licensee to meet the consumers' needs. The service plan
must be updated, as needed, to ensure it meets the consumers' needs. The
service plan must have a strategy for addressing care, treatment, and services
to meet those needs within the scope of the respite care service and must
address the following basic needs of the consumer:
(i) Health;
(ii) Psychosocial; and
(iii) Functional.
010.08(D)
DISCHARGE CRITERIA AND
DECISIONS. The licensee must have written criteria for the
discharge of consumers. The decision to discharge a consumer must be based upon
the licensee's discharge criteria.
010.09
ADMINISTRATION OR
PROVISION OF MEDICATIONS. Consumers must receive medications only
as legally prescribed by a medical practitioner in accordance with the 5 rights
and with prevailing professional standards.
010.09(A)
METHODS OF
ADMINISTRATION OF MEDICATION. When the licensee is responsible for
the administration of medication, it must be accomplished by the following
methods:
010.09(A)(i)
SELF-ADMINISTRATION OF MEDICATIONS. Consumers may be
allowed to self-administer medications, with or without visual supervision,
when the licensee determines that the consumer is competent and capable of
doing so and has the capacity to make an informed decision about taking
medications in a safe manner. Written policies and procedures must be
implemented and revised, as necessary, regarding self-administration of
medication and must include the following:
(1)
Storage and handling of medications
(2) The licensee's written determination that
the consumer may self-administer medication in the consumer's individualized
service plan; and
(3) Monitoring
the consumer's individualized service plan to assure continued safe
administration of medications by the consumer.
010.09(A)(ii)
LICENSED HEALTH
CARE PROFESSIONAL. When the licensee uses a licensed health care
professional for whom medication administration is included in the scope of
practice, the licensee must ensure the medications are properly administered in
accordance with prevailing professional standards and state and federal
law.
010.09(A)(iii)
PROVISION OF MEDICATION BY A PERSON OTHER THAN A LICENSED HEALTH
CARE PROFESSIONAL. When the licensee uses a person other than a
licensed health care professional in the provision of medications, the licensee
must only use individuals who are registered medication aides and must comply
with the regulations set out in 175 NAC 95 and 175 NAC 96.
010.09(B)
MAINTAIN OVERALL
SUPERVISION, SAFETY, AND WELFARE OF CONSUMERS. When the licensee
is not responsible for medication administration or provision, the licensee
still retains responsibility for overall supervision, safety, and welfare of
the consumer.
010.09(C)
REPORTING OF MEDICATION ERRORS AND ADVERSE REACTIONS TO A
MEDICATION BY THE CONSUMER. When the licensee provides for
medication administration or provision, the licensee must implement, and
revise, as necessary, policies and procedures for reporting any adverse
reactions to a medication by a consumer and any medication errors in
administration or provision of any medications to the consumer. Such reports
must be made to the consumer, the consumer's designee, and the consumer's
licensed practitioner immediately upon discovery and a written report of the
adverse reaction and medication error prepared. Errors must include any
variance from the 5 rights and any variance between the prescription and the
administration or provision of the medication.
010.09(D)
STORAGE OF
MEDICATION. Except when the respite care service is provided in
the consumer's home, all medications must be stored in locked areas and stored
in accordance with the manufacturer's instructions for temperature, light,
humidity, or other storage instructions. If children under the age of 13 are
being served, all medications must be locked.
010.09(E)
ACCESS TO
MEDICATION. Except when the respite care service is provided in
the consumer's home, the licensee must only permit authorized staff who are
designated by the licensee to be responsible for administration or provision of
medications have access to medications.
010.09(F)
MEDICATION
RECORD. The licensee must maintain medication records with
sufficient detail to assure that:
(i)
Consumers receive the medications authorized by a licensed health care
professional;
(ii) The respite care
service is alerted to theft or loss of medication; and
(iii) An individual medication administration
record is maintained for each consumer.
This record must include:
(1) Identification of the consumer;
(2) Name of the medication given;
(3) Date, time, dosage and method of
administration for each medication administered or provided;
(4) Identification of the person who
administered or provided the medication;
(5) Any refusal by the consumer;
and
(6) Consumer's medication
allergies and sensitivities, if any.
010.09(G)
DISPOSAL OF
MEDICATIONS. The licensee must destroy medications that are
discontinued by the licensed health care professional and those medications
which are beyond the expiration date. The licensee must develop, implement, and
revise, as necessary, policies and procedures to identify who will be
responsible for disposal of medications and how disposal will occur in
compliance with state and federal law.
010.10
FOOD SERVICE.
Food must be served as specified in the consumer service plan, agreement of
participation, and may include special diets. When the licensee provides food
service, meals and snacks must be appropriate to the consumer's needs and
preferences, and must meet daily nutritional requirements.
010.10(A)
MENUS.
When the licensee provides food service, menus must be planned and written
based on the Food Guide Pyramid, or equivalent, and modified to accommodate
special diets and texture adaptations as needed by the consumers. Menus must be
made accessible to consumers, caregivers, and designees.
010.10(B)
FOOD
SAFETY. The licensee must store, prepare, protect, serve and
dispose of food in a safe and sanitary manner and in accordance with the Food
Code. If consumers are involved in food service, the licensee must train
consumers on food safety.
010.11
CONSUMER
INFORMATION. The licensee must obtain written, accurate consumer
information from the consumer and caregiver. The licensee must ensure a
permanent record for all consumers. The record must be established prior to the
provision of care, treatment, or services for each consumer and contain
documentation completed immediately after the provision of such.
010.11(A)
RECORDS.
Consumer records must contain information as required in 175 NAC 1 and the
following additional information:
(i)
Significant medical conditions;
(ii) Medications and any special
diet;
(iii) Designated physician or
registered nurse;
(iv) Consumer's
agreement of participation;
(v)
Consumer's service plan;
(vi) Any
unusual event or occurrence; and
(vii) Daily documentation of assistance with
activities of daily living, personal care, health maintenance activities, or
supervision, when provided for the consumer.
010.11(B)
CONSUMER
IDENTIFICATION. The licensee must implement, and revise, as
necessary, a system for identifying a consumer when there are multiple
consumers at a site.