Administrative Rules of Montana
Department 38 - PUBLIC SERVICE REGULATION
Chapter 38.5 - UTILITY DIVISION
Subchapter 38.5.34 - Operator Service Providers
Rule 38.5.3407 - BILLING DISCLOSURE
Universal Citation: MT Admin Rules 38.5.3407
Current through Register Vol. 18, September 20, 2024
(1) Telecommunications carriers providing billing services for an operator service provider must disclose on customer bills:
(a)
the operator service provider billed amount, clearly distinguished from the
carrier's billed amount;
(b) the
name of the operator service provider; and
(c) the toll-free telephone number of the
operator service provider or the operator service provider's billing agent, if
the billing agent has authority to resolve disputes and the operator service
provider and billing agent have established an effective method of resolving
customer disputes.
(2) Upon request of a customer, the billing telecommunications carrier must provide the exact legal name of the operator service provider, the toll-free telephone number of the operator service provider, the current and complete street address of the operator service provider, and the mailing address of the operator service provider.
69-3-103, 69-3-822 and 69-3-1103, MCA; IMP, 69-3-102 and 69-3-1106, MCA;
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