Administrative Rules of Montana
Department 23 - JUSTICE
Chapter 23.19 - CONSUMER PROTECTION OFFICE
Subchapter 23.19.4 - New Motor Vehicle Warranty Rules
Rule 23.19.411 - CONSUMER APPEALS PROCESS
Current through Register Vol. 6, March 22, 2024
(1) If a consumer has proceeded through a manufacturer's certified dispute settlement program and contends that he or she was injured by the operation of any procedure that does not conform to procedures established pursuant to 61-4-511, MCA, and the provisions of Title 16, Code of Federal Regulations, part 703, as in effect as of October 1, 1983, he or she may request arbitration de novo by a department arbitration panel.
(2) When filing a request for arbitration de novo with the department, the consumer shall include a copy of the decision rendered by a manufacturer's dispute settlement procedure and all other relevant documentation.
(3) The form for arbitration de novo shall be identical to that used for an original request for arbitration.
61-4-532, MCA; IMP, 61-4-520, MCA;
