Administrative Rules of Montana
Department 23 - JUSTICE
Chapter 23.19 - CONSUMER PROTECTION OFFICE
Subchapter 23.19.4 - New Motor Vehicle Warranty Rules
Rule 23.19.406 - DEPARTMENT'S DISPUTE RESOLUTION PROCEDURE - WHEN AVAILABLE TO CONSUMER
Universal Citation: MT Admin Rules 23.19.406
Current through Register Vol. 6, March 22, 2024
(1) The department's dispute resolution procedure shall be available to the consumer in the following cases:
(a) in the event that a
manufacturer has not established an informal dispute resolution procedure which
has been certified by the department; and
(b) de novo, by appeal from a decision
following the manufacturer's dispute settlement procedure when such procedure
does not conform to procedures established by a manufacturer pursuant to
61-4-511,
MCA, and the consumer has been injured thereby.
61-4-532, MCA; IMP, 61-4-507, 61-4-515, 61-4-520, MCA;
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