Missouri Code of State Regulations
Title 20 - DEPARTMENT OF COMMERCE AND INSURANCE
Division 4240 - Public Service Commission
Chapter 29 - Enhanced Record Exchange Rules
Section 20 CSR 4240-29.160 - Audit Provisions

(1) A telecommunications company who receives records from another telecommunications company for billing may perform a comprehensive review of the record process utilized for providing billing records that are issued for payment of compensable traffic. These reviews may only be conducted once a year. A telecommunications company's right to access information for review purposes is limited to data not in excess of eighteen (18) months in age. Once specific data has been reviewed, it is not subject to further reviews. All information involved with the review shall be treated as strictly confidential and not be disclosed to a third party without the written consent of the party being reviewed.

(2) The telecommunications company requesting the audit shall have the right, through its authorized representatives, to perform an audit, during normal business hours, of the records and processes which contain information and standards provided in this chapter. Within thirty (30) days from a request, the telecommunications companies involved in the audit shall agree upon the scope of the audit, the documents and processes to be reviewed, and the time, place and manner in which the audit will be performed. The telecommunications company being audited shall provide audit support, including reasonable access to and use of facilities (e.g., conference rooms, telephones, copying machines). If the parties to the audit cannot agree upon any aspect of the audit, such dispute shall be referred to the commission for resolution.

(3) Each telecommunications carrier shall bear its own costs in connection with the conduct of the audit.

(4) Adjustments, credits or payments shall be made, and any correcting action shall commence, within thirty (30) days from the requesting telecommunications company's receipt of the final audit report to compensate for any errors or omissions that are disclosed by such an audit, and are agreed to by the telecommunications companies.