Missouri Code of State Regulations
Title 11 - DEPARTMENT OF PUBLIC SAFETY
Division 90 - Missouri 911 Service Board
Chapter 4 - 911 Training and Standards Act
Section 11 CSR 90-4.030 - Initial Training

Universal Citation: 11 MO Code of State Regs 90-4.030

Current through Register Vol. 49, No. 6, March 15, 2024

PURPOSE: The board was required by statute to conduct a review of the rules being amended. The purpose of each amendment is to move the 911 Training and Standards Act to the same division of the rules as the board's other rules, to update the rules to reflect statutory changes, and to improve the training requirements and process.

(1) Telecommunicators hired after August 28, 1999, must complete the following initial training units (ITU) within twelve (12) months of the date of employment:

(A) In order to act as a telecommunicator for any law enforcement agency, sixteen (16) hours of police dispatcher ITU or forty (40) hours of joint communications dispatcher ITU;

(B) In order to act as a telecommunicator for any fire department, sixteen (16) hours of fire dispatcher ITU or forty (40) hours of joint communications dispatcher ITU;

(C) In order to act as a telecommunicator for any emergency medical service, sixteen (16) hours of emergency medical dispatcher ITU or forty (40) hours of joint communications dispatcher ITU; and

(D) In order to act as a telecommunicator for a joint communications center, forty (40) hours of joint communications dispatcher ITU.

(2) Individuals who were employed as a telecommunicator prior to August 28, 1999, are not required to complete the initial training requirements, but are encouraged to attend applicable training disciplines as feasible.

(3) Telecommunicator initial training units (ITU) may be obtained from the sources identified in 11 CSR 90-4.050(3).

(4) Each Public Safety Answering Point or Emergency Communications Center shall be responsible for maintaining records of compliance with the ITU rules for each telecommunicator in their employ.

(A) Telecommunicators shall be responsible to submit ITU certificates of completion to their employer.

(B) Telecommunicators should maintain certificates of completion showing their compliance with the ITU rules.

Disclaimer: These regulations may not be the most recent version. Missouri may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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