Mississippi Administrative Code
Title 23 - Division of Medicaid
Part 101 - Coverage Groups and Processing Applications and Reviews Redetermination Processes
Chapter 3 - How to Apply
Rule 23-101-3.5 - Access and Accommodations in Applying
Universal Citation: MS Code of Rules 23-101-3.5
Current through September 24, 2024
A. Access to a regional office or out-stationed site should not be a barrier for individuals wishing to apply in person or request assistance with the application process. Each Division of Medicaid regional office where Medicaid Specialists are located is accessible to handicapped persons. If a site is not accessible, alternate accommodations will be made including assistance with an alternate method of filing the application.
B. Each application intake site and each telephone application is required to provide the following accommodations:
1. A language line to secure the assistance
of an interpreter capable of communicating in the applicant's language to
assist in the application process and relate the services offered for
individuals with limited English proficiency who are unable to communicate
effectively in any language other than his native language.
a) This service is available free of charge
and is available to applicants, beneficiaries and those inquiring about
coverage or services offered through the Division of Medicaid.
b) An applicant is not required to provide
his/her own interpreter or rely on an accompanying adult or minor child of the
applicant to provide interpreter services unless it is an emergency situation
involving imminent threat of safety or welfare of the applicant or beneficiary
or person inquiring and no qualified interpreter is available.
c) If the applicant, beneficiary or
individual inquiring about Medicaid eligibility requests an accompanying adult
to interpret and the accompanying adult agrees and reliance on the accompanying
adult is appropriate to the circumstances, the Division of Medicaid may allow
the adult to provide interpreter services.
2. Reading application forms in their
entirety for blind applicants, assisting in completion of the application
forms, explaining various program requirements and services offered through the
Division of Medicaid and answering any questions.
3. Securing a person proficient in sign
language for deaf applicants when needed or communicating in writing to explain
program requirements and services offered through the Division of Medicaid and
to answer questions.
4. Reading
forms in their entirety for individuals who cannot read and/or write, assisting
in completion of the forms, explaining various program requirements and
services offered through the Division of Medicaid and answering any questions
the applicant may ask.
42 C.F.R. §§ 435.901, 435.907, 435.908.
Disclaimer: These regulations may not be the most recent version. Mississippi may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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