Mississippi Administrative Code
Title 18 - HUMAN SERVICES
Part 26 - Policies and Procedures Manual for the MS Ombudsman Program
Part IV - Program Components for Ombudsman Practice
- Section 18-26-4-A - Facility Visits
- Section 18-26-4-B - Complaint Processing
- Section 18-26-4-C - Documentation and Monthly Reporting
- Section 18-26-4-D - Training to Local Ombudsman and Volunteers
- Section 18-26-4-E - In-Service Education for Facility Staff
- Section 18-26-4-F - Consultations for Facility Staff
- Section 18-26-4-G - Information and Assistance/Consultations to Individuals
- Section 18-26-4-H - Community Education
- Section 18-26-4-I - Facility Surveys
- Section 18-26-4-J - Resident Councils
- Section 18-26-4-K - Family Councils
- Section 18-26-4-L - Media and Monitoring Law And Regulations Media
- Section 18-26-4-M - Facility Closures and Bankruptcy
- Section 18-26-4-N - Volunteers
- Section 18-26-4-O - Pre-Survey Information
- Section 18-26-4-P - Advisory Council
- Section 18-26-4-Q - Fiscal Management
Each community long-term care ombudsman program (LTCOP) shall provide services to protect the health, safety, welfare, and rights of residents. These services, known as Program Components, shall be performed in accordance with the following procedures and standards and as directed by the Office of the State Long-Term Care Ombudsman (SLTCO).
The following Mandatory Program Components must be performed by each local LTCOP:
* complaint processing for residents of long-term care facilities;
* information and assistance;
* routine visits;
* issues advocacy;
* resident council activities;
* volunteer management;
* nursing facility pre-survey information;
* family council activities;
* community outreach and education; and
* in-service education to facility staff.
