Mississippi Administrative Code
Title 18 - HUMAN SERVICES
Part 14 - Supplemental Nutrition Assistance Program (SNAP) Policy Manual
Chapter 34 - Replacement Benefits
Rule 18-14-34.8 - Excessive Card Replacements

Universal Citation: MS Code of Rules 18-14-34.8

Current through September 24, 2024

A. Households requesting (four) 4 or more card replacements in a 12-month period must receive an Excessive Card Replacement Notice.

B. Excess Card Replacement Notices must:

1. Be written in clear and simple language;

2. Meet bilingual requirements;

3. Specify the number of cards requested and over what period of time;

4. Explain that the next request, or current request if the threshold has been exceeded, requires contact with MDHS before another card is issued;

5. Provide all appropriate information on how contact is to be made in order for the client to comply such as contact name, phone number and address;

6. Include a statement that explains what is considered a misuse or fraudulent use of benefits and the possibility of referral to the fraud investigation unit for suspicious activity.

C. The notice advises the household that EBT transactions are being monitored for potential suspicious activity.

D. The notice must also inform the household that if another replacement card is subsequently requested then participation in a face-to-face interview with a fraud investigator and eligibility expert will be required.

E. Any third-party vendor must inform MDHS after the request for a 4th replacement card in a 12-month period and any subsequent request thereafter.

F. Upon a recipient's request of a 5th replacement card within any 12-month period, an interview must be scheduled within 30 business days with a MDHS fraud investigator and eligibility expert before a new card will be issued.

7 CFR § 274.6(b)(5)-(6); Miss Code Ann. § 43-12-47

Disclaimer: These regulations may not be the most recent version. Mississippi may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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