Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Preservation of Records of Electric, Gas, And Water Utilities
Part 2 - SCHEDULE OF RECORDS AND PERIODS OF RETENTION
Section R. 460.2555 - Customer account adjustments; retention periods
Universal Citation: MI Admin Code R. 460.2555
Current through Vol. 24-16, September 15, 2024
Rule 55. The following customer account adjustment records shall be retained for the periods listed:
| (a) Detailed records that pertain to adjustments of customer accounts for overcharges, undercharges, and other errors, the results of which have been transcribed to other records. | 1 year. |
| (b) Detailed records of high bill complaints whether or not the complaints resulted in adjustments to customer accounts. | 1 year. |
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