Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Preservation of Records of Electric, Gas, And Water Utilities
Part 2 - SCHEDULE OF RECORDS AND PERIODS OF RETENTION
Section R. 460.2545 - Customer service applications and contracts; retention periods

(a) Applications for utility service for which contracts have been executed.

Destroy at option.

(b) Applications for utility service used in place of contracts.

1 year.

(c) Contracts and card files, or other records thereof, with customers for utility service.

1 year after expiration or cancellation. If the contracts are with other utilities for the purchase, sale or interchange of product, R 460.2519(b) applies.

(d) Applications for utility service that were withdrawn by the applicant or not granted by the utility.

1 year.

(e) Contracts or sales agreements with customers and others for the sale of merchandise and appliances.

1 year after sales agreement is discharged.

(f) Contracts for the lease of equipment to customers, including receipts for this equipment.

1 year after expiration of contract or return of equipment.

(g) Applications and contracts for extensions covered by refundable deposits or guarantees of revenue and records that pertain to such contracts.

1 year after entire amount is refunded.

(h) Applications and contracts for extensions for which donations or contributions are made by customers or other individuals.

6 years after expiration.