Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Emergency 9-1-1 Service Standards of Training
Part 2 - TRAINING REQUIREMENTS
Section R. 484.805 - Continuing education; requirements

(1) Every 24 months, a designated telecommunicator shall complete module 3, a 24-hour designated telecommunicator training consisting of continuing education. A maximum of 8 hours of the required 24 hours may be internal training.

(2) All telecommunicator training shall be approved by the committee, except internal training which shall meet the recommendations established by the committee.

(3) A designated telecommunicator classification may be maintained if a telecommunicator changes employing agency or, if verified, if training was obtained independent of employment.

(4) Continuing education requirements for each 24-month period may be extended by the committee due to a leave of absence. An employing agency shall communicate leave of absence information to the committee.

(5) If a designated telecommunicator fails to complete the training in R 484.805(1) required under this rule, the committee shall issue to the employing agency a noncompliance notification, which shall require corrective measures to be completed within 180 days. The notification shall also inform the employing agency that the designated telecommunicator is now an undesignated telecommunicator. A telecommunicator remains undesignated until the committee receives proof of completed training or corrective measures.