Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Emergency 9-1-1 Service Standards of Training
Part 1 - GENERAL PROVISIONS
Section R. 484.802 - Definitions

Universal Citation: MI Admin Code R. 484.802

Current through Vol. 24-16, September 15, 2024

Rule 2. As used in these rules:

(a) "Act" means the emergency 9-1-1 service enabling act, 1986 PA 32, MCL 484.1101 to 484.1717.

(b) "Basic telecommunicator training" means the minimum level of training for 9-1-1 telecommunicators who perform 9-1-1 call-taking and emergency services dispatching.

(c) "Date of hire" means the start date of work as documented in a telecommunicators personnel record.

(d) "Delinquent telecommunicator" means a trainee telecommunicator who has not completed the training requirements in R 484.804(2) and (4), or a designated telecommunicator who has not completed the requirements in R 484.805.

(e) "Designated telecommunicator" means any person who has completed the required training within the required time frame, as specified in R 484.804 and R 484.805.

(f) "Exigent circumstance" means a crisis situation lasting not more than 2 hours that may arise in a primary psap, with little or no notice, in which the 9-1-1 calls cannot be managed without using a delinquent or undesignated telecommunicator, or other similarly situated employees.

(g) "In-service training" means course work approved by the committee under the act.

(h) "Internal training" means training that is specific to a primary psap and may be used toward the continuing education credits for the designated telecommunicator. Internal training shall not be approved for funding under MCL 484.1408(4)(c).

(i) "Leave of absence" means a period of time that a telecommunicator is absent from work, during regularly scheduled work time and that is approved by the employing agency.

(j) "Telecommunicator" means a person answering or processing 9-1-1 calls at a primary psap.

(k) "Trainee telecommunicator" means either of the following:

(i) A person hired as a telecommunicator not more than 12 months before the effective date of these rules.

(ii) A person hired after the effective date of these rules who has not completed the requirements of R 484.804(2) and (4).

(l) "Undesignated telecommunicator" means a person who has not met the training requirements of these rules; who is not able to perform dispatch duties except in exigent circumstances; and, whose employing agency has been notified by the committee of the designation and corrective measures found in R 484.805(4).

Disclaimer: These regulations may not be the most recent version. Michigan may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.