Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Consumer Standards And Billing Practices For Electric And Gas Residential Service
Part 8 - PROCEDURES FOR SHUTOFF AND RESTORATION OF SERVICE
Section R. 460.137 - Shutoff or denial of service permitted
Universal Citation: MI Admin Code R. 460.137
Current through Vol. 24-04, March 15, 2024
Rule 37.
(1) Subject to the requirements of these rules, a utility may shut off or deny service to a customer for any of the following reasons:
(a) The customer has not paid a delinquent
account that accrued within the last 6 years.
(b) The customer has failed to provide a
deposit or guarantee permitted by these rules.
(c) The customer has engaged in unauthorized
use of utility service or unauthorized use of equipment furnished and owned by
the utility occurs, including obtaining the use of equipment by submitting an
application containing false information.
(d) The customer has refused to arrange
access at reasonable times for the purpose of inspection, meter reading,
maintenance, or replacement of equipment that is installed upon the premises,
or for the removal of a meter.
(e)
An occupant who has used electricity or natural gas has failed to establish
service in conformance with these rules.
(f) The customer has failed to comply with
the terms and conditions of a payment plan or settlement agreement.
(g) For violation of, or noncompliance with,
the utility's rules on file with, and approved, by the commission.
(2) Residential customers may also be shut off or denied service for any of the following reasons:
(a) The customer misrepresented his or her
identity for the purpose of obtaining utility service or put service in another
person's name without permission of the other person.
(b) An individual living in the customer's
residence meets both of the following:
(i)
Has a delinquent account for service with the utility within the past 3 years
that remains unpaid and is not in dispute.
(ii) The individual lived in the customer's
residence when all or part of the debt was incurred. The utility may transfer a
prorated amount of the debt to the customer's account, based upon the length of
time that the individual resided at the customer's residence. This paragraph
does not apply if the individual was a minor while living in the customer's
residence.
(c) The
customer has failed, for 3 consecutive billing cycles, to pay the per-meter
charge for an energy project, as defined in section 201 of the clean and
renewable energy and energy waste reduction act, MCL 460.1201, that is part of
a commission-approved residential energy projects program, as described in
section 203(2) of the act, MCL 460.1203(2).
(3) Nonresidential customers may also be shut off or denied service for either of the following reasons:
(a) Failure of the customer to fulfill his or
her contractual obligations for service or facilities that are subject to
regulation by the commission.
(b)
Nonpayment of unpaid balances on any other nonresidential account incurred by
the customer under a different account name by the customers predecessor in
interest, or by any other entity, the debt of which the customer is legally
obligated to assume.
Disclaimer: These regulations may not be the most recent version. Michigan may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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