Michigan Administrative Code
Department - Licensing and Regulatory Affairs
Public Service Commission
Basic Local Exchange Service Customer Migration
Part 2 - TRANSFER OF END USER BY PROVIDERS
Section R. 484.88 - Service quality standards
Current through Vol. 24-04, March 15, 2024
Rule 8.
(1) Upon receipt of an accurate request from the new local service provider, the old local service provider shall port the telephone number and, if requested, transfer the unbundled loop to the new local service provider within the specified time period listed in subdivisions (a) and (b) of this subrule, unless a later due date is requested. If the old local service provider reschedules the original due date without the consent of the new local service provider, or the old local service provider fails to complete the migration by the original due date, the original due date shall be the one measured against. The following apply to due dates:
(2) The provider shall keep records on provisioning due dates that are not met. This measurement shall be reported by the provider at an order level for resale plain old telephone service, and at a feature or circuit level for resale specials and local wholesale arrangements. The records shall be available for review upon the request of commission staff.
(3) Data used to measure performance concerning due dates shall not include misses caused by either of the following: