Code of Massachusetts Regulations
961 CMR - STATE LOTTERY COMMISSION
Title 961 CMR 2.00 - Rules and Regulations
Section 2.26 - Stolen and Mutilated Tickets
In the event tickets are stolen or inadvertently mutilated while in transit or in the possession of a Sales Agent, the Director may provide for reimbursement for part or whole of any loss to the person responsible at the time said tickets were stolen or mutilated. If a Sales Agent or the party responsible for the stolen or mutilated tickets is found to have been negligent or is unable to provide the Director with the book and ticket numbers of the tickets, the Director shall have good cause not to reimburse the responsible party for any losses occasioned therefrom unless extenuating circumstances excuse the responsible party. Request for reimbursement shall be made in writing on a form which may be prescribed by the Director.