Code of Massachusetts Regulations
960 CMR - OFFICE OF THE STATE TREASURER AND RECEIVER GENERAL
Title 960 CMR 7.00 - Procedures For The Administration Of Certain Bonuses Awarded To Eligible Service Members
Section 7.07 - Denial of Application
Current through Register 1531, September 27, 2024
(1) If the Division determines that an Applicant is not eligible for a bonus(es), the Division shall notify promptly the Applicant of the decision by letter sent via U.S. Mail and/or E-mail, if available. The letter or e-mail shall include the reason(s) for the denial and advise the Applicant of their right to appeal.
(2) The Applicant, or their authorized representative, may appeal the denial by submitting a written appeal to the Division within 60 days of the Applicant's or authorized representative's receipt of the Division's notice of denial. Appeals submitted to the Division via e-mail are acceptable.
(3) Upon receipt of a written appeal, the Division shall send promptly a letter of acknowledgement to the Applicant or their authorized representative with a copy of the Veterans' Bonus Appeal Board's standing order in effect via U.S. Mail and/or e-mail, if available.
(4) The Division shall promptly forward the Applicant's written appeal to the Chair of the Veterans' Bonus Appeal Board to schedule a hearing.