Code of Massachusetts Regulations
815 CMR - COMPTROLLER'S DIVISION
Title 815 CMR 3.00 - Ready Payment System
Section 3.06 - Disputes
All Contract negotiations and disputes between a Department and a Contractor shall be resolved by the Department with assistance, if necessary, from the Department Head or the Department's Secretariat. The Department and the Contractor must make every possible effort to resolve the dispute within 30 days using all appropriate mechanisms, but in no event shall this resolution period extend beyond the 30th day of June in any fiscal year. Any dispute between a Department and a Contractor that involves the application or interpretation of 815 CMR 3.00, the Department Head or Secretary may seek assistance from the General Counsel of the Office of the Comptroller to assist in the resolution of the dispute or to provide a determination as to the application or interpretation of 815 CMR 3.00. A Contractor may not seek direct assistance from the Office of the Comptroller.