Code of Massachusetts Regulations
803 CMR - DEPARTMENT OF CRIMINAL JUSTICE INFORMATION SERVICES
Title 803 CMR 11.00 - Consumer Reporting Agency (CRA)
Section 11.12 - Adverse Decisions by a CRA Acting as Decision Maker
Current through Register 1531, September 27, 2024
(1) If a CRA is authorized to be the decision maker by an iCORI-registered client, before notifying the client of a potential adverse decision based on a subject's CORI received from DCJIS, the CRA shall:
(2) If a subject claims that the CORI provided by the CRA is incomplete or inaccurate, the CRA shall investigate the subject's claim, unless the CRA has a reasonable basis to deem the subject's claim frivolous. If a CRA receives a claim from a subject that the criminal history information provided by the CRA is inaccurate or incomplete, and if the CRA obtained the criminal history information from DCJIS, the CRA shall also notify DCJIS, in writing, of the subject's claim and shall also include a copy of the subject's claim of incomplete or inaccurate criminal history information.
(3) The copy of any CORI provided by a CRA pursuant to 803 CMR 11.12(1)(c) shall not be transmitted to the subject by unsecured email.
(4) A CRA obtaining CORI from the DCJIS is subject to the authority of the CRRB.