Code of Massachusetts Regulations
780 CMR - STATE BOARD OF BUILDING REGULATIONS AND STANDARDS
Chapter 11 - Accessibility
Section 1109 - OTHER FEATURES AND FACILITIES
Subsection 1109.11 - Service facilities

Universal Citation: 780 CMR MA Code of Regs 1109.11

Current through Register 1531, September 27, 2024

Service facilities shall provide for accessible features in accordance with Sections 1109.11.1 through 1109.11.5.

1109.11.1 Dressing, fitting and locker rooms. Where dressing rooms, fitting rooms or locker rooms are provided, at least 5 percent, but not less than one, of each type of use in each cluster provided shall be accessible.

1109.11.2 Check-out aisles. Where check-out aisles are provided, accessible check-out aisles shall be provided in accordance with Table 1109.11.2. Where check-out aislesserve different functions, at least one accessible check-out aisle shall be provided for each function. Where check-out aisles serve different functions, accessible check-out aisles shall be provided in accordance with Table 1109.11.2 for each function. Where check-out aisles are dispersed throughout the building or facility, accessible check-out aisles shall also be dispersed. Traffic control devices, security devices and turnstiles located in accessible check-out aisles or lanes shall be accessible.

TABLE 1109.11.2 ACCESSIBLE CHECK-OUT AISLES

TOTAL CHECK-OUT AISLES OF EACH FUNCTION MINIMUM NUMBER OF ACCESSIBLE CHECK-OUT AISLES OF EACH FUNCTION
1 to 4 1
5 to 8 2
9 to 15 3
Over 15 3, plus 20% of additional aisles

1109.11.3 Point of sale and service counters. Where counters are provided for sales or distribution of goods or services, at least one of each type provided shall be accessible. Where such counters are dispersed throughout the building or facility, accessible counters shall also be dispersed.

1109.11.4 Food service lines. Food service lines shall be accessible. Where self-service shelves are provided, at least 50 percent, but not less than one, of each type provided shall be accessible.

1109.11.5 Queue and waiting lines. Queue and waiting lines servicing accessible counters or check-out aisles shall be accessible.

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