Code of Massachusetts Regulations
610 CMR - BOARD OF HIGHER EDUCATION
Title 610 CMR 10.00 - Privacy, Confidentiality, and Data Security
Section 10.03 - Collection, Maintenance, and Dissemination of Personal Data
Universal Citation: 610 MA Code of Regs 610.10
Current through Register 1531, September 27, 2024
(1) Personal Data.
(a)
General. Except
where otherwise provided by statute, regulation, or judicial order, a holder
shall not collect, maintain, or disseminate any personal data other than that
which is essential for the performance of functions authorized by law.
1.
Administration.
Acting pursuant to applicable provisions of M.G.L. c. 15A, the Board is legally
responsible for providing certain aggregate educational data in report form to
the legislative and executive branches of the Commonwealth and to the public.
This aggregate data which shall be available for dissemination shall be
produced in standard reports, including but not limited to enrollment, program
inventory, regular statistical reports, special studies, tuition and fees, and
enrollment projections. Such reports shall be prepared, issued or released on a
regular schedule and upon executive or legislative request.
2.
Release of Official
Data. The Board shall prepare and have available certain aggregate
educational data for release through public statements and in standard report
format whenever reasonably practicable. Such data may be contained in regular
statistical reports, special studies, testimonies or public statements. Data
releases that do not conform to the established Board's available standard
report format(s) shall meet the Board's internal standards to assure that they
are current, consistent with other sources, and supported by adequate
background information and analysis.
3.
Accuracy of Data.
The Board shall take reasonable steps to ensure that all educational data
collected from data holders is accurate, complete and consistent with data
previously on file with the Board or provided to the Board by other data
holders. Data or reports prepared by the Board for disclosure which do not
conform to the established Board's standard report format(s) shall be accurate,
current and consistent with their sources, and shall, whenever practicable, be
supported by adequate background information and analysis.
(b)
Identification and Assurance
as Essential. A holder shall identify the kinds of personal data
held and demonstrate that the holding of such data is essential for the
performance of functions authorized by law:
1.
prior to the inception of any personal data system, notices should be published
in generally read newspapers in all communities in the Commonwealth, through
all other reasonable means of drawing attention to such data held;
2. statements of identification of kinds of
data held and assurance should be recorded in an individual file accessible to
periodic examination by the Commissioner or his or her designee and the
inclusion of such statements in the notice and annual report to be submitted
pursuant to
610
CMR 10.03(2)(f);
3. to the extent possible, at the time of
collection of data within the context of informed consent procedures conducted
pursuant to
610
CMR 10.04(3) and
(4).
(c)
Review by the
Commissioner. The Commissioner or his or her designee may review
the procedure of any institution relating to the conformance with
610 CMR
10.00. If the Commissioner or his or her designee
should find that any institution or Board employee is not conforming to the
procedures set forth in
610 CMR
10.00 the Commissioner may direct the chief executive
officer of the institution or the Board's employee's supervisor to arrange for
compliance forthwith. The Commissioner shall report further violations to the
Attorney General for action pursuant to M.G.L. c. 214, § 3B.
(d)
Public Inquiry.
Where an individual has reason to believe that personal data relating to him or
her is held, but where the specific holder of such data is unknown to him or
her, the Commissioner or his or her designee upon written request from the
individual, shall within 30 days make every reasonable effort to locate all
such personal data held by the Board of Higher Education or the institutions
affected by
610 CMR
10.00.
(e)
Holder Agreements. All institutions and the Board of
Higher Education holding personal data shall assure that all agreements
affecting the collection, maintenance, or dissemination of personal data
established between a holder and a person or entity not otherwise subject to
610 CMR
10.00 shall contain provisions requiring compliance
with 610 CMR
10.00. Where agreements are absent, institutions and
the Board of Higher Education shall arrange for the development of such to
require compliance with
610
CMR 10.03.
(2) Administration of Personal Data.
(a)
Expungement
of Obsolete Data. Each holder shall develop and implement a
definite plan for the expungement of obsolete data with the approval of the
Records Conservation Board pursuant to M.G.L. c. 30, § 42.
(b)
Use of Personal Data for
Unrelated Purposes. Except where otherwise provided by statute,
regulation or judicial order, personal data collected for one purpose shall not
be used for another unrelated purpose without the informed consent of the data
subject pursuant to
610
CMR 10.04(3) and
(4).
(c)
Personnel
Security. Each holder shall permit only those employees whose
duties require access, to have access to personal data, and shall:
1. design personnel procedures which limit
the number of employees whose duties involve access to personal data;
2. train existing personnel concerning
standards of confidentiality and security required by
610 CMR
10.00;
3.
not allow any other agency or individual not employed by the holder to have
access to personal data unless such access is authorized by statute or
regulation or is approved by the holder and by the data subject;
4. screen prospective personnel with regard
to previous work experience with personal data and corresponding violations of
confidentiality; and
5. ensure that
all personnel working with or having access to personal data are familiar with
610 CMR
10.00, the provisions of M.G.L.c. 66A, c. 30, §
63, c. 214, § 3B, and other pertinent legislation.
(d)
Physical
Security. Each holder shall take all reasonable steps for the
protection of data from physical damage or removal, including procedures
providing for:
1. adequate fire detection and
sprinkling systems;
2. protection
against water and smoke damage;
3.
watertight facilities; and
4. alarm
systems, safes and locked files, window bars, security guards or any other
devices reasonably expected to prevent loss through larceny or other means of
removal for manually held data, including files, tapes, cards and like
materials; and
5. passwords, keys,
badges, access logs, or other methods reasonably expected to prevent loss
through larceny or other means of removal for mechanically or electronically
held data.
(e)
Duplicate Files. Each holder shall ensure that the
number of duplicate files of personal data is maintained at an absolute
minimum. Each holder shall ensure that any duplicate file systems are
maintained consistent with the requirements of
610 CMR
10.00.
(f)
Notice and Annual Report to the Commissioner of the Board of Higher
Education. Each holder shall annually and upon the subsequent
establishment, termination, or change in character of a personal data system
file a report with the Commissioner regarding each personal data system it
operates. Such reports shall include, but not necessarily be limited to the
following information:
1. the name of the
system and the title and address of the person in charge of it;
2. the nature and purpose of the
system;
3. the identification of
the types, categories, uses and sources of data held in the system and the
assurance that such data is essential, pursuant to
610
CMR 10.03(1)(b);
4. the approximate number of individuals
about whom data is held in the system;
5. whether and to what extent the data is
held in computerized form;
6. a
description of each person and organization having access to the
system;
7. a description of the
policies and practices of the holder with regard to data maintenance,
retention, and disposal;
8. a
description of the manner in which any individual who believes that the data
about him or her is held in the system may have a search made, and, if such
data is so held, may inspect, copy, and object to it as provided in
610 CMR
10.00;
9.
a description of other actions take to comply with
610 CMR
10.00 and Massachusetts Law, particularly M.G.L. c.
66A; and
10. a statement that this
report is available upon request in compliance with
610 CMR
10.00.
(g)
Audit Trail.
Each holder shall maintain the most feasibly precise records of having access
to and the uses of the personal data it holds, consistent with the following
requirements:
1. where such data is held in
computerized form, the data system shall have the capacity for a program or
programs to electronically record all persons collecting, examining or using
data and purposes of such collection, examination, or use.
2. where the data is held in manual form, the
holder shall require that a manual notation be made, to the maximum extent
possible, of all persons collecting, examining or using data and the purposes
of such collection, examination, or use.
3. the audit trail developed shall all be
deemed part of the data held, and shall thereby be accessible only to the
following persons:
a. the data subject or his
or her authorized representative;
b. individuals authorized to have access in
accordance with
610
CMR 10.03(2)(c);
and
c. the Commissioner or his or
her designee for purposes of reviewing and monitoring compliance with
610 CMR
10.00.
4. in cases where a room is maintained solely
for the purpose of holding data, the holder shall maintain a log which records
the names of persons having access to the room. Where a room is not maintained
solely for that purpose, the holder shall maintain a log which records the
names of persons actually working with such data, and the dates and lengths of
time of such use.
(h)
Periodic Review of Personal Data Held. Each holder
shall, at least once every 24 months, review its personal data system(s) with
respect to the accuracy, current need, relevance, and timeliness of data held,
and shall adhere to the following provisions:
1. each holder shall adopt a written plan for
such review, describing the systems involved, the schedule for such review, and
the persons making the review. Each holder shall submit such review plan to the
Commissioner or his or her designee. The plan as approved shall be a public
record;
2. immediately following
the completion of such a review, the persons who conducted the review shall
make a written report describing the files, tapes, records, films or data
reviewed and the degree of conformance by the holder with
610 CMR
10.00; and
3. a copy of the report shall be submitted to
the chief executive officer of the institution and the Commissioner along with
any suggestions as to whether any changes to
610 CMR
10.00 should be considered.
(i)
Holding -- Notice to
Secretary of the Commonwealth. The holders of personal data shall
comply with the requirements of M.G.L. c. 66A, § 2.
(j)
Dissemination -- Notice to
Subsequent Holders. Each holder, when disseminating personal data,
shall insure that any subsequent holder is aware of the requirements of
610 CMR
10.00, M.G.L. c. 66A, c. 30, § 63, c. 214, §
3B, other pertinent statutes, Executive Order No. Ill (Fair Information
Practices), and any written policy directives developed by such agency relating
to the use of such data, and shall take all reasonable steps to assure that
such data is used only in accordance with such mandates.
(k)
Objection by Data Subject --
Dispensing Holding Activities. A data subject may file an
objection with a holder regarding procedures for holding data or the types of
data held, in accordance with
610
CMR 10.04(2) through (16).
During the pendency of any objection, except where otherwise provided by law or
judicial order, the holder in question shall make all reasonable attempts to
dispense with any further holding activities beyond mere storage, relating to
the particular data in question, until such objection has been resolved.
(l)
Master
Plan. Each holder, prior to the computerization or automation of
any existing personal data system and prior to the initial development of any
new manual or computerized system, shall establish in writing a master plan
containing the following elements:
1.
identification and justification of personal data as essential in accordance
with 610 CMR
10.03(1);
2. brief descriptions of existing or planned
agreements involving the holding of personal data in accordance with
610
CMR 10.03(1)(e).
3. statements reflecting proposed action on
and compliance with each of the mandates presented in this part, particularly,
the provision of an annual report and a written plan for periodic review of
data held, in accordance with
610
CMR 10.03(2)(f) and (h);
and
4. the identification of
foreseeable threats to the security of personal data held, and a corresponding
description of all measures to be employed as safeguards designed to avoid or
mitigate such threats, including but not necessarily limited to, plans
involving personnel training relating to data system operations and
610 CMR
10.00.
(m)
Access by
Non-holders. A holder shall not allow any other entity or
individual not employed by the holder to have access to personal data unless
such access is authorized by statute or regulation, or is approved by the
holder and by the data subject whose personal data is held.
(n)
Subpoena -- Special
Notice. Any holder served with a subpoena or other judicial or
administrative order directing it to disseminate personal data, unless
otherwise prohibited by law or judicial order, shall immediately give notice of
such fact to the data subject. Such notice, where possible, shall include a
copy of the order, except where the data subject is the moving party or is
otherwise obviously aware of its existence. The holder, wherever legally and
practically possible, shall allow the data subject ample time to seek to quash
the order prior to complying with the order.
(o)
Funding
Applications. Any holder applying for a loan, grant, contract or
appropriation to fund a project involving the holding of personal data in a
personal data system shall include in such application a funding request for
financing the protection of the privacy of personal data and for compliance
with 610 CMR
10.00.
(p)
Legal Proceeding
Exception.
1. Where a suit (or
legal proceeding) has been threatened or instituted by a data subject against
the Commonwealth, the Board of Higher Education, division, or public
institution of higher education, or against any official employee of the Board
or a public institution of higher education, arising from his or her official
duties or scope of employment, any personal data concerning the data subject
held by the entity that is or employs a party to such suit (or legal
proceeding) which is relevant to a determination of the issues in dispute shall
be furnished to the Attorney General or authorized assistant attorney general
or special assistant attorney general who may further disclose such personal
data to the extent he or she deems necessary for purposes of representing the
defendant(s), subject to the following conditions:
a. disclosure shall be furnished in response
to a written or oral request from the office of the Attorney General which
shall indicate the purpose of which the personal data is requested and
describe, with particularity, the data requested; and
b. personal data of persons not a party of
the litigation (or legal proceeding) will be redacted in order to protect the
privacy interests of such persons.
2. In the event that a personal data system
maintained by the Commonwealth, Board of Higher Education or public
institutions of higher education to carry out its functions, indicates a
violation or potential violation of law, whether civil, criminal or regulatory
in nature, and whether arising under a statute, rule, regulation or order
issued pursuant thereto, the relevant data may be referred to the Attorney
General in order to enforce or implement the statute, rule, regulation or order
issued pursuant thereto, or to investigate or prosecute such
violation.
3. Nothing in
610
CMR 10.03 shall be construed to authorize the
Board of Higher Education or Public institutions of higher education to release
information, the disclosure of which is prohibited by any statute other than
the Fair Information Practices Act. M.G.L. c.
66A.
(3) Enforcement.
(a)
Employees of the Board of Higher Education or of institutions under the Board
of Higher Education:
1. Any employee at the
Board of Higher Education or at a public institution of higher education found
breaching the confidentiality of data subjects through violations of
610 CMR
10.00 shall be subject to reprimand, suspension,
dismissal or other disciplinary actions by the holder, the chief executive
officer of the institution, the Board of Higher Education and the Commonwealth
governing its employees, and may be denied future access to personal data and
removed from any custodial responsibilities.
2. The Board of Higher Education or any
institution under the Board of Higher Education or any institution which
violates the terms of
610 CMR
10.00 may be liable to individuals injured, pursuant
to M.G.L. c. 214, § 3B, to legal action to enjoin such violations brought
by the Attorney General, and to administrative action by the institution or the
Board of Higher Education to remove authorization to hold personal
data.
(b)
Non-agency Holders. Any holder, other than defined
under
610
CMR 10.02, found breaching the
confidentiality of data subjects through violation of
610 CMR
10.00 shall be subject to a review and an
investigation by the appropriate contracting agency which may lead to
suspension of any contractual or licensure relationship and to legal sanctions
brought by the Attorney General.
(c)
Monitoring and
Enforcement. The Commissioner shall be responsible for the
monitoring of compliance with
610 CMR
10.00 in cooperation with the Office of the Attorney
General pursuant to M.G.L. c. 214, § 3B.
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